Digital Intern

Position

POSITION: DIGITAL INTERN

DEPARTMENT: MARKETING

LOCATION: LONDON

REPORTS TO: SENIOR ACQUISITION & ECOMMERCE MANAGER AND CRM MANAGER

DURATION: 12 MONTHS

START DATE: JANUARY 2026

PURPOSE OF THE ROLE

The Digital Intern will be responsible for supporting the activation of the Ecommerce & CRM strategy of Givenchybeauty.com in the UK.

This profile will be obsessed with all things digital & luxury, and highly motivated to continue the success story of Givenchy’s digital performance whilst always protecting brand image.

Job responsibilities

MAIN RESPONSIBILITIES

Ecommerce

• Support the management of the local e-commerce site, tracking performance daily
• Coordinate product launches and update site content, including visuals, merchandising & promotions
• Maintain daily site checks for any bugs, errors, and/or needed optimisations to support sales
• Support on e-commerce tech developments working closely with our tech team in headquarters
• Support in content briefs for performance media campaigns, working alongside Labelium and Tigrz
• Prepare daily/weekly/mothly e-commerce reports, tracking sales vs target / key priorities & qualitative feedback
• Completion of ad-hoc UK reports
• Support on the completion of monthly reports shared with Ecommerce headquarters

CRM

• Manage end-to-end campaign delivery including campaign build, segmentation, proofing, testing, optimisation, reporting
• Brief and manage external agency to deliver all CRM assets, including print and fulfilment for direct mail and email HTML development
• Contribute to the generation of creative ideas for CRM content creation within the department
• Support stores with local events through email campaigns, where necessary
• Ensure timely execution and completion of all CRM campaigns within budget

Profile

PERSON SPECIFICATION

• Fluent in English
• Genuine affinity for the brand and the luxury industry
• Strong numerical and analytical skills
• Keen eye for detail and excellent proof-reading skills
• Team player able to build strong and efficient relationships
• Ability to work under pressure and meet tight deadlines
• Highly organised and detail-oriented, with a strong ability to manage multiple projects simultaneously with un-prompted follow-through
• Proficient in Microsoft Office Suite; Excel and PowerPoint
• Bachelor's degree required
• Previous digital experience required
• Basic HTML knowledge desirable but not required
• Experience using Photoshop desirable but not required.
• Experience using Salesforce Commerce Cloud and Marketing Cloud desirable but not required.

Additional information

POSITION WITHIN THE ORGANISATION

• Reports To: Senior Ecommerce & Acquisition Manager and CRM Manager
• Direct Reports: None

• Internal Contacts: 
  • Marketing Product Managers
  • Global Ecommerce Team
  • Global CRM Team

• External Contacts: 
  • Media Agencies: Labelium & Tigrz