LVMH and HEC create Retail Excellence Chair



LVMH and the HEC Paris business school have signed a partnership agreement to create the Chair for General Management and Excellence in Client Experience, a teaching and research program dedicated to luxury brand management.

Leaders in their respective fields with strong ties through the talents they recruit and train, LVMH and HEC have joined to found the Chair for General Management and Retail Excellence. The Chair will draw on expertise from professors at HEC, as well as the talents and engagement of managers from numerous LVMH Group companies. This long-term partnership will create a new benchmark in the field thanks to major educational initiatives.

The Chair will train tomorrow’s talents in every aspect of the luxury industry, from sales and merchandising to logistics. It will give students in the program access to unique career opportunities thanks to targeted specialization. For LVMH, this is also a means to engage directly with an international pool of high-potential talents who have  multicultural profiles and who welcome career mobility. What’s more, this partnership creates opportunities to focus research on fundamental issues facing the luxury industry. At the signing of the agreement, Chantal Gaemperle, Group Executive Vice President Human Resources & Synergies, said: “Retail figures at the heart of the LVMH Group’s strategy and offers career opportunities that students are not always aware of. Our customer advisors, buyers, visual merchandisers, trainers and managers are the front-line ambassadors of our Houses.”

LVMH already has long-term partnerships with leading schools around the world, including ESSEC in Paris, Bocconi in Milan, Central Saint Martins in London and Parsons in New York. This latest agreement deepens the presence of LVMH in an educational ecosystem that prepares students for the incredible variety of careers available in luxury.