LVMH x VivaTech 2019: Crafting the Customer Experience of Tomorrow



This year at the Viva Technology summit, LVMH will be opening the doors to its 500-square-meter Pavillon, inspired by 19th-century World Fairs – the global technological and industrial showcases of their day. This year, LVMH will be showcasing the work of its various Maisons, alongside innovations by thirty international start-ups that have answered its call for solutions to “Crafting the Customer Experience of Tomorrow”.

The Pavillon itself presents eight discrete areas, retracing the client journey itself. It will allow visitors to find themselves at the center of the customer experience, from the exploration phase through payment, omnichannels, and even CRM.

Every day from May 16 to 18, come back to The Daily Pavillon to get your fill of the day’s exchanges between the leaders, craftspeople, and innovators gathered at the season’s can’t-miss event.

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And find on each evening the milestones of the day :

Day 1: Human After All

Day 2 : The Rewards of Innovation

Day 3: The Future Starts Now

Take a look at VivaTech 2019: