In The Doers, a just-released series on our social networks, LVMH invites its people to share the rich meaning they find in the daily practice of their profession. In a timeless setting, people talk about their jobs and the passion that inspires them each day, helping them face the challenges of these turbulent times.
The crisis has made the question of whether work is meaningful more pertinent than ever. LVMH thus wanted to give voice to the people who enrich the Group, its employees. Whether they work directly with products, engage with customers, or in one of the many support roles that are essential to our activities, all share the same passion for their métier, their Maison and the teams with whom they work.
The first episode revolves around sales professions. Over 60,000 people apply their talents to retail activities at our 5,000 stores across the world. Sophie Aubin, manager of the Louis Vuitton Champs Elysées flagship in Paris, was delighted to share some inspiring insights on what makes retail such a motivating profession, and how she has dealt with the successive lockdowns. Without access to the fundamental element in their métier, namely face-to-face contact with customers, sales teams have reinvented their practices and found fresh inspiration each day.
The second episode revolves around the launch of Nona Source, the first online resale platform of exceptional materials from LVMH’s Fashion & Leather Goods companies. Created by Group employees through the DARE (Disrupt, Act, Risk to be an Entrepreneur) intrapreneurship program, Nona Source is part of LVMH’s environmental strategy to revolutionize sourcing and promote the circular economy.
In this third episode, Caroline Fiot tells us enthusiastically about her work as an oenologist for Ruinart. From the vineyard to the tasting committee, she unveils the necessary steps involved in making an exceptional champagne. Bridging art and science, her expertise is nourished by communication and Research & Development missions that punctuate her daily life, entirely dedicated to addressing the challenges of a sustainable viticulture.
In the fourth episode in our series, Valentina Bossi, Head of Fabric Sales Europe & Head of Sustainability, shares an inspiring account of her work, where a quest for excellence and protecting the environment come together. Guided by her commitment and expertise, she provides day-to-day support for teams at every level, from developing the most noble materials and crafting exceptional textile products, to shipping to stores.
In this fifth episode, Victoria Dartigues, Merchandising Director Fashion at DFS for the department store La Samaritaine, recounts her journey as a buyer and her daily routine between purchasing plans and selecting exceptional items to make her customers dream.
Driven by a sense of detail, the product and the taste of others, she is inspired by those around her, “real people” she says, to select original creations that will live in harmony within La Samaritaine.
In our sixth episode of The Doers series, Jane Dornbierer Wu talks about the things she loves about her job as the Store Director of the Bulgari boutique in Zurich, ranging from her responsibilities to her team.
With her engaging sense of curiosity towards others, Jane sees herself as “more about personality than skills”, finding inspiration in the people she works with and meets in her daily activities. Her customers visit Bulgari boutiques for a unique experience, and that is exactly what she strives to bring them thanks to her teams…as well as her passion for singing!