Operations

Mission

Manage warehouse physical operations, optimize warehousing processes and animate teams to ensure efficient in/out physical flows management.

Responsibilities & key activities

• Contribute to budget construction
• Monitor budget and expenses
• Manage operational performance
• Implement stock control processes to ensure inventory reliability
• Steer warehouse processes to achieve on time in and out flows accuracy
• Plan and optimize daily operations resources and medium term capacities vs activities
• Manage special operations: organize, control and optimize value added activities, such as special delivery request
• Manage continuous improvement projects: optimize existing services and develop new ones to reduce cost and improve service levels
• Respect and ensure respect of security & environment rules and conformity criteria
• Recruit, animate, motivate, train and develop teams and potential
• Manage working time for his/her teams vs use of temporary contracts
• Manage social relations within site(s)
• Ensure compliance to safety, hygiene, security and environmental requirements

Mission

Guarantee sales administration process execution and ensure proper order to cash management in order to reach a high level of customers’ satisfaction

Responsibilities & key activities

• Ensure the respect of orders processing rules
• Optimize and update all procedures and controls relating to the “Order to Cash” process
• Decline sales strategy by providing high level customer service
• Be responsible for customer service overall performance and report accordingly to defined KPIs
• Manage inventory allocation to optimize client satisfaction and company’s profits
• Monitor account receivables (payments, overviews)
• Control sales discount, credit notes and returns
• Manage the client relation management for credit limit overrun
• Lead and manage customer service teams
• Recruit, animate, motivate, train and develop teams and potential
• Manage temporary teams liaising with HR department
• Define and ensure that processes and associated procedures are strictly followed by teams

Mission

Production managers oversee the manufacture of product ranges. They set production objectives for the site and ensure that resources are used optimally. They supervise one or several production engineers.

Responsibilities & key activities

Analysis of manufacturing constraints:

• Study the manufacturing file and contribute to defining manufacturing methods.
• Translate elements from the specifications into production objectives.
• Decide on workload management schedules: raw material needs, subcontracted items, etc.
• Plan production objectives (products or ranges), investments and resources (human and machine, etc.) in the short and medium term.

Manufacturing management

• Set production objectives for workshops or manufacturing lines.
• Oversee the manufacturing process and results with regard to the specifications.
• Follow up investments made according to the specified budget.
• Guarantee costs and intervention lead times, and oversee production quality.
• Guarantee the supply and availability of material and stock (raw materials, semi-finished products, etc.).
• Respect safety and quality standards for the manufacturing process.
• Provide day-to-day analysis of production follow-up indicators (reporting data, dashboards, waste levels, breakdown frequency, etc.).

The role of a buyer is to manage everything that is bought on behalf of the company. The type of products concerned varies depending on the sector.

In industry, it means providing the supply chain with materials and equipment (machines, tools, etc.). In order to do this, buyers must be in contact with production managers, who explain their needs.