Sales Advisor, Store Manager, Visual Merchandiser, Retail Architect and more
Offering our customers the best service, showcasing our products and our savoir-faire, guaranteeing the financial monitoring and good management of warehouse stock, recruiting, leading and developing multicultural teams: at LVMH, Retail "métiers" are very rich and varied.
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Nos métiers
Retail and sales jobs
Sales Advisor
Retail and sales jobs
Mission
In their customer-facing roles, Sales Associates are the House's ultimate ambassadors. They know its history, conventions and products inside out. They know how to build customer loyalty through the quality of their welcome, their ability to understand customers' expectations, and the pertinence of their advice. In this way, they are constantly growing the brand's sales and customer list.
- To increase the sales of their store/sector
- To embody the values of the House in terms of dress and sophistication of dialog
- To guarantee excellent customer relations and deliver a unique, distinctive shopping experience to the customer
- To contribute to all “non-sales” activities (opening and closing the store, cashing up, management of stocks/inventories and store security)
Retail and sales jobs

Bvlgari store at Le Bon Marché
Marion Simongiovanni, apprentice sales advisor, Institut des Métiers d'Excellence LVMH
Retail and sales jobs
Store Manager
Retail and sales jobs
Mission
Store Managers are responsible for growing a store's sales and for the excellent levels of service provided in it. They propose and implement actions to boost sales and monitor their effectiveness. As the brand's primary ambassadors, they welcome, serve and accompany the customers, alongside their Sales Associates, maintaining exemplary behavior at all times.
- To increase the sales and profitability of the sales floor
- To participate in the implementation and success of the sales campaigns that galvanize the store
- To set the teams suitable targets and manage commercial activity with the help of performance indicators
- To understand the competitive environment and identify opportunities for commercial development
- To be responsible for ensuring established strategies and procedures are respected, and the store is correctly supplied
Retail and sales jobs
Morning briefing at Sephora - New York, United States
Retail and sales jobs
Visual Merchandiser
Retail and sales jobs
Mission
Thanks to their creativity, excellent mastery of visual merchandising techniques and commercial flair, Visual Merchandisers help to grow sales and guarantee respect for the Houses' visual identity within the stores.
- To create product displays, window presentations, and establish the collections in the stores in the network
- To carry out regular visits to the stores to ensure that visual merchandising is correctly implemented and maintained in store
- To create boards, simulations and 3D visuals; to develop communications materials (guidelines & books)
- To help to organize product shoots, press showrooms or customer events
- To source manufacturers for the Visual Merchandising elements
Retail and sales jobs

Dressing a mannequin, Pucci
Retail and sales jobs
Customer Service Manager
Retail and sales jobs
Mission
The Customer Service Manager ensures the correct implementation of the sales administration process and optimal cash management in order to achieve a high level of customer satisfaction.
- To ensure compliance with the process for order processing
- To optimize and upgrade all procedures and checks relating to the management process
- To manage inventory allocation to maximize profitability and customer satisfaction
- To monitor customer accounts (payments and overviews)
- To check discounts, credit notes and returns
- To manage customer relations and overdraft facilities
- To define the processes and procedures to be followed and ensure they are rigorously applied by teams
Retail and sales jobs

A customer service manager in action

Dior Jewelry
Retail and sales jobs
Retail Training Manager
Retail and sales jobs
Mission
In close collaboration with the commercial management team and Human Resources, the Retail Training Manager rolls out and leads training programs in the stores, individually coaches Sales Associates and supports managers in their work to develop the performance of their staff.
- To prepare the roll-out and guarantee the implementation of training programs in the stores
- To lead collective or individual in-store training sessions, and coach sales associates on the store floor
- To work with Managers to evaluate areas of improvement for each employee, prepare regular evaluations, and set targets and training plans for each employee
- To set ambitious individual targets on a qualitative and quantitative level
- To help develop training tools
Retail and sales jobs

Training session for Sephora team
Retail and sales jobs
Retail Architect
Retail and sales jobs
Mission
The Retail Architect defines the architectural identity of the Houses' points of sale and ensures that it is implemented and monitored in existing and future stores.
- To define the architectural concepts for sales areas and draw up management documents, technical drawings and plans so that architectural guidelines can be developed for the Houses
- To anticipate new merchandising and interior architecture trends
- To compile consultation dossiers for companies and service providers and launch calls for tender
- To ensure that schedules and budgets are respected when carrying out projects
- To liaise between the architectural teams, sales teams and marketing teams working at the points of sale
Retail and sales jobs

Dior store, Beijing

Maison Louis Vuitton Place Vendôme, Paris