Cover - Sephora

Employee Relations Generalist, Retail, Northwest, Southwest

  • NEW

Published on 06.13.2025

Sephora

Human Resources

Reference: 266701

  • Place of employment :

    Remote, United States

  • Contrat type :

    Permanent Job

  • Work mode :

    Full Time

Position

Employee Relations Generalist, Retail, Northwest, Southwest

Profile

Job ID: 266701
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible:MarketBased

 

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

 

The Opportunity:

This is a remote position.  This person must live in Northwest and Southwest markets.

The Employee Relations team acts as a bridge between employees and Sephora with the intent to support the overall employee experience. Through functioning as a neutral resource, the ER team serves to drive consistency and fairness, assess workplace culture, ensure compliance with company policies, investigate employee concerns and provide consultative support on escalated employee issues. The ER team also supports all employees with mediation, dispute resolution, and recommends strategies to consistently improve upon the employee experience at Sephora

Your role at Sephora..Reporting into an Employee Relations Manager, the ER Generalist, Retail is responsible for conducting investigations, handling workplace disputes, and providing subject matter expertise for employee concerns in 2 Retail Regions. Additionally, the ER Generalist Retail will stay current on employment laws, regulations, and best practices to ensure the integrity and effectiveness of investigations and processes

Your responsibilities include:

  • Conduct confidential investigations related to workplace complaints and recommend appropriate actions.
  • Serve as primary point of contact for employee concerns, grievances, and conflict resolution. Make recommendations and provide guidance with respect to these employment matters.
  • Analyze data and collaborate with key partners to identify solutions for recurring themes or issues.
  • Support internal projects/initiatives as needed.

We would love to hear from you if you have:

  • 3+ years experience in ER, HR or related field (including retail leadership)
  • 2+ years experience handling workplace investigations
  • 3+ years experience with employee conduct and performance management 
  • Strong written and verbal communication
  • Skilled in Problem-solving, mediation and conflict resolution
  • Interpersonal and relationship building strength

 

 

The annual base salary range for this position is $83,810.00 - $111,530.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

 

While at Sephora, you’ll enjoy… 

 

  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
  • The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

 

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

 

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

 

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

SEPHORA
MAISON

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.The House provides a superior selection of quality products and always keeps pace with the latest trends.The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Visual representative of Sephora's identity © Sephora Collection

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.