Assistant Manager, Category Analytics & Insights

Position

Assistant Manager, Category Analytics & Insights

Profile

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - to reimagine the future of beauty.

Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).  

The opportunity:

Assistant Manager, Category Analytics & Insights

The Assistant Manager for Category Analytics & Insights will play a key role in strengthening and developing Sephora SEA’s analytical sophistication. The role’s key purpose is to be actively involved in driving revenue growth by providing actionable and data-driven insights for the Category Management team. You will take the lead on key projects, involving the use of analytical tools, market research platforms, and commercial knowledge to identify opportunities across categories and brands across Southeast Asia. 

To succeed in this role, you must possess the unique combination of having a strong analytical mindset and a solid understanding of the beauty industry. You will be commercially focused; able to proactively identify business challenges and conceptualize how to use analytical techniques to solve them. 

You will shine here if you enjoy

Reporting 

• Take ownership of standard reports & presentations, ensuring accuracy & timely delivery, while continually looking for ways to make improvements
• Collaborate with the Business Intelligence (BI) team on the maintenance of the brands & category pages on Domo and ensure proper delivery of automated weekly and monthly reports
• Provide sales and trend reporting in support of weekly, monthly, yearly sales recaps and analysis
• Timely delivery of business reviews for regional level brand/group meetings
• Engage in Joint Business Plan (JBP) initiatives, and be responsible for preparation and consolidation

Budgeting 

• Represent the Regional Category Management team during the annual budgeting process, providing data-driven recommendations for balancing sales and margin for regional consolidation
• Ensure timely tracking of sales and margin to target, notifying gaps whenever possible and work with teams to have short term action plans to close targets

Margin & Pricing

• Lead pricing analysis to ensure profitability across brands and categories
• Provide cost benefit analysis, scenario modelling on commercial events across the region
• Conduct pricing reviews twice yearly to ensure profitability against relevant costs fluctuations
• Own the billback process between finance and category management teams, acting as gatekeeper for markdowns across the region

Market Intelligence 

• Utilize market research tools in order to review and analyze the performance Sephora / categories within the premium beauty industry, and provide relevant feedback for the Category Management department
• Lead and manage consumer study projects with external agencies, looking into whitespace opportunities and giving data driven recommendations to the Category team
• Provide market insights based on market share information, competitive analysis and robust understanding of regional merchant insights

Market Size and Share

• Quarterly reporting on Market Share data from Beaute Research for Singapore, Malaysia and Thailand, and track again Market Share Goals
• Cross check with Euromonitor Data for rest of countries and market feedback, and also review and analyze predictive growth to support Strat plan goals

Category Insights & Trends

• Lead key Category Management analytics projections: identifying the suitable approach to tackle a business problem, hands-on execution of the analysis using internal and external data, and effectively communicating insights to the relevant stakeholders
• Answer ad-hoc business questions to drive product, brand and category sales strategies
• Maintenance of the Category pages on Domo and creation of new pages whenever required
• Look out for and present regular updates on any emerging trends of the beauty market across the region
• Partner collectively as a Merch Analytics team across total Asia to support any and all merchant strategy discussions included but not limited to key category strategies, strat plan, budgeting, incubation fund management, etc
• Functional reporting line into Senior Manager, Analytics in Asia Merchandising team

We would love to hear from you if you are/have

• Strong academic credentials, preferably with a degree or equivalent qualification in Business Analytics, Statistics, Marketing, Finance
• At least 5 years of experience in a data-influenced analytics role in the beauty industry (or similar retail space)
• SQL and relational database proficiency
• Advanced MS Excel and MS PowerPoint skills
• Hands-on experience with various technologies (SAP, Domo, Tableau, Retail Pro, etc.) is highly desirable
• Strong commercial understanding, preferably with retail and Ecommerce experience
• Ability to communicate complex ideas with clarity for stakeholders at all levels 

Who also comes with such personal attributes

• Enthusiastic, keen to learn, with a passion for self-development
• Problem-solving skills + creativity
• Enjoys working with others and getting stuck in across a range of projects & challenges
• Good sense of humor and ability to stay calm in a storm
• Ability to work effectively both as part of a team and autonomously
• Strong planning, organization, time management & prioritization skills

While at Sephora, you’ll enjoy...

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans
• The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there’s always room to explore. It’s in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.