Senior Manager, Product Management, Client Trust

Position

Senior Manager, Product Management, Client Trust

Profile

Job ID: 287334
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Work Location: Hybrid Schedule-San Francisco Office

Your Role at Sephora:

Ready for a career glow up? As Sr. Manager, Product, Client Trust, you'll be defining and executing Sephora's Client Trust product strategy across Account Security and Content Discovery & Accessibility. The work you do will impact beauty, as you build secure, inclusive, and trusted digital experiences that protect and empower our clients at every touchpoint. You'll manage a high-performing team of Product Managers and Senior Product Managers united in beauty, supported by those who are equally passionate about delivering safe, compliant, and discoverable digital experiences across web, mobile, and in-store channels.

What You'll Do:

• People Leadership & Team Development. Lead, coach, and develop a team of Sr. Product Managers and Product Managers across two Tech PODs; set clear expectations, provide regular feedback, support career growth, and guide teams through evolving product, platform, and delivery models.

• Product Strategy & Vision. Define and evolve the multi-year Client Trust product vision in partnership with Business and Technology Leadership, ensuring alignment across Account Security, Content Discovery, Accessibility, and Compliance.

• Account Security & Fraud Mitigation. Own and drive product outcomes related to account security and fraud mitigation, partnering with Engineering, Legal, Risk Management, and Data Privacy to reduce risk and protect our clients.

• Content Discovery, Accessibility & Compliance. Lead product strategy and execution for content discovery and accessibility, ensuring Sephora's digital platforms are inclusive, compliant, and optimized for trusted content experiences.

• Cross-Functional Execution & Delivery. Drive roadmap prioritization, dependency management, and delivery across Engineering, UX, Legal, Privacy, and Analytics; establish guardrails for AI-assisted development and AI coding agents to improve velocity, quality, and operational resilience.

• Stakeholder & Executive Communication. Proactively communicate Client Trust strategy, progress toward business and team goals, early detection of risks, and identified trade-offs to senior leadership and key stakeholders.

What You'll Bring:

• 8–10+ years of Product Management experience in digital, platform, or consumer-facing products, with a strong track record of driving complex roadmaps from vision to delivery.

• 3–5+ years of people management experience leading Product Managers, with demonstrated ability to coach, develop, and inspire high-performing teams through change and growth.

• 5+ years of experience owning complex, cross-functional product domains, ideally within e-commerce, including areas such as SEO & AI Search Optimization, Account Security & Fraud Mitigation, User-Generated Content Discovery, or Digital Regulatory Compliance.

• Experience leading product teams through significant platform or operating-model change, including the definition and execution of AI-assisted or AI-native product development practices.

• Executive-level communication and storytelling skills, with the ability to influence stakeholders, align cross-functional partners, and clearly articulate strategy, risk, and trade-offs.

• Bachelor's degree in Business, Computer Science, Engineering, or a related field — or equivalent experience.

What You’ll Get: 

The annual base salary range for this position is $220,500.00 - $245,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days. 

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty. 

• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills. 

• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of. 

Rewards as Unique as You: 

Some benefits have eligibility requirements and may depend on job classification and length of employment. 

• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance. 

• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora. 

• Balance. You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more. 

• Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement. 

• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products. 

• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching. 

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions.  

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.  

Join Us and Belong to Something Beautiful