Manager, IT User Experience Design
Published on 05.29.2025
Tiffany & Co.
Reference: 61377
- Place of employment :
New York, United States, NY
- Contrat type :
Permanent Job
- Required experience :
Minimum 5 years
Position
Position Overview
As a Lead – IT User Experience Designer, you will be responsible for defining and executing the user experience strategy across Tiffany&Co.'s digital Client Development platforms, Internal systems & Mobile Apps, both back-end and front-end
You will be an active contributor to the wider Tiffany &Co Digital Experience Design community, driving the design of intuitive, engaging experiences that embody the brand’s elegance.
Based in New York/Paris this is a permanent, full-time position.
Key Accountabilities
Team Leadership & UX Strategy
- Define and execute a user-centric UX strategy, ensuring seamless and engaging digital experiences.
- Partner with cross-functional teams (IT, Digital, Retail, etc.) to align UX initiatives with business goals.
- Advocate for human-centered design, embedding UX best practices across Tiffany&Co.’s digital ecosystem.
- Foster a culture of creativity, collaboration, and excellence.
- You will functionally report into the Digital Experience Design Director, where project and work priorities will be defined from within the Tiffany IT department.
- Contribute to and support the maintenance of the Tiffany & Co. Digital Design System & help expand our digital style guides to new digital platforms.
- Create high-fidelity mockups, prototypes, and interactive designs to effectively communicate design concepts to stakeholders and development teams.
- Plan and lead UX workshops, design sprints, and ideation sessions with cross-functional teams.
- Use facilitation techniques to drive alignment, problem-solving, and co-creation.
- Engage stakeholders in user-centered methodologies, ensuring design decisions are informed by research and insights.
- Present UX strategies, research findings, and design recommendations to executive leadership and key partners.
User Research & Data-Driven Insights
- Promote user research methodologies to inform design decisions.
- Conduct qualitative research, including usability studies, A/B testing, and user interviews.
- Leverage insights and analytics to optimize the digital customer journey.
Design Execution & Digital Excellence
- Adhere to Tiffany & Co.’s brand identity, digital accessibility standards (WCAG 2.2 AA), and platform guidelines.
- Collaborate closely with developers, content strategists, and product teams to bring UX solutions to life.
Required Qualifications
- 10+ years of experience in UX Design, Product Design, or Digital Strategy.
- Proven experience managing and mentoring UX/UI designers in a fast-paced environment.
- Deep expertise in user-centered design, UX research methodologies, and design thinking.
- Strong knowledge of design tools and a solid understanding of front-end technologies.
- Excellent communication and stakeholder management skills.
- A passion for luxury, digital innovation, and crafting world-class customer experiences.
- Ability to work effectively in an Agile environment, balancing strategy with hands-on execution.
Preferred Qualifications
Fluent in English & French
The hiring range for this position ranges from $148,325- $174,500. The salary offered will be dependent upon candidates’ relevant skills and experience
TIFFANY & CO.
MAISON
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