Cover - Tiffany & Co.

Client Care Specialist

Published on 07.03.2025

Tiffany & Co.

Retail

Reference: 61512

  • Place of employment :

    United Arab Emirates

  • Contrat type :

    Permanent Job

  • Required experience :

    Minimum 3 years

Position

 

Your role in the Tiffany Legacy

Since 1837, Tiffany & Co. has always been a company of great innovators who constantly push the boundaries of what’s possible with design and influence style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join Tiffany & Co. in Dubai. 

The Tiffany & Co. Client Care Specialist, as members of the Operations Team, celebrate and cherish our clients by making sure they live the most seamless and personalized experiences. They uphold the utmost standards of operational excellence, always maintaining a neat & organized store and overseeing all retail & stock operations.

Key Accountabilities

  • Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette
  • Achieve store operational excellence KPIs and support team compliance with Tiffany and LVMH procedures
  • Manage the whole process of repairs in store: welcoming clients, creating longlasting connections with them, analysing clients' needs and being able to propose appropriate solutions
  • Collaborate with Customer Service deparment and Sales team to create a smooth experience for each client
  • Be accountable for implementing the most effective operations, stock management and transfers movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash etc.)
  • Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
  • Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working 
  • Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
  • Propose effective improvements to Store Leadership when facing challenges / seeing opportunities, support new operational tools & systems rollout and team adoption


 

TIFFANY & CO.
MAISON

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
Cover - Tiffany & Co.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.