Hospitality Coordinator - Miami Design District (TEMP)

Position

Key Accountabilities

 

• Provides excellent customer service during hosting experiences to support growth of sales.
• Assist leadership team to provide guidance to clients/team members about Top Miami Experiences (restaurants, hotels, events, etc) 
• Lead an organized appointment scheduling process for US/International stores. 
• Oversee line management when needed with an elevated consistent approach. 
• Primary point of contact for all Back of House Hospitality stock management
• Effectively control each item’s expiry to optimize storage and reduce waste
• Locate and organize Hospitality storage closets (All Hospitality tools) 
• Manage main storage for all consumable stock (Champagne, water, soft drinks, etc) 
• Monitor day-to-day consumption and restocking for each BOH area in the Boutique. 
• Match consumptions with the number of appointments, analyze and report discrepancies.
• Partner with IT and HR on administrative needs for internal and external hospitality staff including but not limited to IT assets, uniform, and new hire onboarding.
• Use clear and concise communication to support Boutique Management with external vendors. 
• Strategically track/forecast day to day for hosting staffing needs.
• Scheduling all waitstaff team in partnership with Workforce Management Team  
• Process all Food & Beverage purchases and receipts and align them with Hospitality Budget
• Receive and process all invoices in a timely manner to maintain positive working relationships with all vendors. 
• Support the hospitality execution of high-profile selling events, important VIC client appointments, and special projects including but not limited to product launches, events, activations, press previews, branding initiatives, and client experiences.
• Develop relationships with cross-functional teams and vendors
• Support additional operational tasks as requested by Director and Team Managers. 

 

Required Qualifications

 

• At least 2 years of Administrative experience in hospitality or luxury retail environment.
• Excellent verbal and written communication skills and ability to work independently with minimal direction, as well as a part of a team
• Exceptional organizational skills
• Ambitious, flexible, out-going, professional, enthusiastic
• Comfortable in and appreciative of a luxury retails setting
• Work early mornings, evenings, nights and weekends, as needed
• Ability to work on multiple projects while optimally prioritizing workload