Client Advisor - LGA Specialist Beverly Hills, California

Position

Role: Client Advisor, Leather Goods, Accessories & Fragrance

BVLGARI, a renowned Italian luxury brand known for its jewelry and watches, seeks a client advisor. This person will report directly to the Assistant Store Manager or Store Director.

This role focuses on (Client Advisor, Leather Goods, Accessories & Fragrance), connecting clients with exquisite pieces that blend Italian craftsmanship with cutting-edge design. You will be responsible for nurturing relationships with a diverse client base, ensuring satisfaction and loyalty while driving sales through expert product knowledge and personalized service.

What You Will Do:

• Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
• Provide expert knowledge and advice on BVLGARI's small leather goods, handbags, and accessories range.
• Identify client needs and preferences to suggest products that enhance their collections.
• Conduct product presentations and private viewings, delivering a personalized shopping experience that reflects the luxury and exclusivity of the BVLGARI brand.
• Maintain an up-to-date understanding of the latest collections and offerings in the small leather goods, handbag, and accessory categories.
• Manage sales transactions efficiently, following all company protocols and procedures.

Client Relationship & Portfolio Management:

• Develop and maintain long-term relationships with clients by offering a bespoke service tailored to their preferences and lifestyles.
• Use clienteling tools and systems to track client information, preferences, and purchase history, ensuring a tailored approach in all interactions.
• Organize and attend client events, product launches, and other activities that enhance client engagement and brand loyalty.
• Proactively reach out to potential new clients and nurture existing client relationships through regular communication, updates on new products, and exclusive offers.

Your Profile:

• Proven experience in luxury retail, preferably in leather goods and accessories.
• Strong passion for fashion and luxury, with specific knowledge of small leather goods and handbags.
• Excellent communication skills, with the ability to engage and persuade a discerning clientele.
• Commitment to delivering exceptional customer service.
• Fluent in English; additional languages are a plus, reflecting our global client base.
• Ability to work flexibly, including weekends and holidays, and attend client events outside standard retail hours.

What We Offer

• BVLGARI offers a competitive compensation package that includes:
• Base salary + performance-based commission and more
• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
• Exclusive employee perks, including luxury product discounts and training opportunities

BVLGARI is an equal-opportunity employer and celebrates diversity in the workplace.

Pay Transparency: This position offers an hourly range of $27.07–$32.00. Final compensation will be determined by factors such as relevant experience, qualifications, job-related skills, and internal pay alignment.