Boutique Operations Supervisor - Melbourne City

Position

Our Story:

Christian Dior Couture, the House of Dreams, is recognised for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering metiers d’art. Our Maison is a destination for sustainable growth and success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom and deliver excellence with passion, determination, courage and optimism to offer meaningful and daring codes.

Job responsibilities

Your Role:

As a Boutique Operations Supervisor, you will support our Back of House (BOH) to ensure the smooth and efficient operation of the Melbourne City boutique. Through effective inventory management, administrative duties, and leading by example in striving for excellence, you will uphold and refine the DIOR Boutique image.

Your Purpose:

• Monitor stock inventory levels and conditions, working with the Boutique Manager to ensure timely and accurate replenishments.
• Provide operational solutions to the Boutique Manager.
• Coach and guide the team to optimize efficiency.
• Manage administrative duties including cashiering, transaction updates, reporting, and overseeing boutique expenses.
• Maintain the tidiness of the boutique to ensure an extraordinary client experience.
• Uphold the professional image in line with DIOR standards.
• Manage maintenance issues by overseeing the performance of external vendors.

This is an exciting opportunity to contribute to the success of DIOR in Melbourne.

Profile

To be successful in this role, you should have four years of relevant experience, including at least one year in a supervisory position within the luxury retail industry. You should have a keen attention to detail, a logical and control-focused mindset, and the ability to work under pressure. Your proactive and self-motivated attitude will help lead the team to success.

Additional information

Our Benefits and Culture:

• Career growth with us – Internal career progression and development not only in DIOR but within the LVMH Group
• Generous staff discount and monthly commission, annual bonus and incentives
• Additional Leave – three Wellness Day entitlements per year
• When you grow, we grow! – ongoing training and development programmes throughout your journey with us to facilitate the next step in your career
• Opportunity to work alongside a talented and passionate team
• Access to Employee Assistance Programme

DIOR is proud to be an equal opportunity employer, welcoming and celebrating applicants from all backgrounds. We are committed to creating an inclusive environment.

All successful candidates will be required to do a National Crime Check as part of the onboarding process.