Supervisor Women Ready-to-Wear & Shoes (W/M)

Position

“Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior    

Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.  

  

For our boutique in Praha we are looking for a Supervisor Women Ready-to-Wear & Shoes with passion, energy and drive. You play a key role in maximizing the sales and profitability of the department. You would work closely with the Boutique Manager to enhance the commercial performance and maintain excellent relations with key suppliers.  

Job responsibilities

Management

• Supervise the day-to-day operations within the team
• Manage the integration of new joiners and help manager to assign responsibilities
• Share ideas regularly and follow up the tasks delegated by the manager
• Organizing regular team meetings and sales training sessions
• Spot Coaching with the team on the sales ceremony
• Improve synergies with other boutiques

Supervising Performance & Sales

• Maintaining the customer database and customer relationship management (CRM)
• Achieve sales target by mastering the use of selling techniques, clienteling and product knowledge
• Contribute to the global team performance by being a Role Model
• Know targets (by product category) in terms of daily, weekly and monthly sales in order to push the sales team and motivate them
• Selling and guiding the team on the sales ceremony
• Collecting information regarding product trends & client needs

Floor Management

• Customer reception, advice and support as well as fulfilment of special needs and wishes of our customers
• Dedicate a large part of your time on the sales floor
• Guarantee the transmission of the passion for the Brand within the department
• Optimize relationship with customers through regular contacts
• Ensure the upkeep of the selling space and the image of the store

Retail Operations

• Organize and contribute to stock management
• Be available for supporting the sales and handle with payments when necessary
• Control and maintain floor display area and merchandise

Processing and checking incoming goods, carrying out inventories and minimizing stock and warehouse shortages

Profile

• 5+ years of retail experience required, preferably with at least 2 years of management, in a luxury product setting 

• Ability to identify and meet the needs of customers to meet and exceed their expectations 

• Strong interpersonal, communication, organizational and management skills in a fast-paced environment  

• Sense of initiative and commercial creativity with fashion sense and good knowledge of the luxury industry  

• Fluent in Czech and English, another language on top is a plus