Business Analyst Intern, eCommerce & Client Service Center
Published on 04.08.2026
Christian Dior Couture
Merchandising
Start date: 05.01.2026
Reference: CDC14281
- Place of employment :
Seoul, South Korea
- Contrat type :
Temporary Job
- Required experience :
Beginner
- Work mode :
Full Time
Position
This position will support the eCommerce & Client Service Center (CSC) team in structuring, monitoring, and analyzing daily and periodical business performance data. This is an excellent opportunity to gain hands-on experience in data-driven decision-making and performance management within a fast-paced luxury retail environment.
Job responsibilities
- Consolidate and manage daily eCommerce and Client Service Center (CSC) KPI data.
- Support the monitoring of daily sales performance and sales forecast vs. actuals.
- Assist in tracking and analyzing CSC contact volume, inquiry mix, and productivity indicators.
- Prepare and update standardized performance tracking files and dashboards regularly.
- Prepare weekly and monthly performance reports and customer insight summaries.
- Support customer data consolidation and basic segmentation analysis to identify key customer groups.
- Assist with analyzing customer contact reasons and repeat inquiry drivers.
- Support customer data consolidation across eCommerce and CSC channels
- Respond to ad-hoc data analysis requests from cross-functional stakeholders.
- Prepare weekly and monthly performance and customer insight reports
- Translate performance and customer data into clear business insights
Profile
QUALIFICATION
- University graduate or above
- Proficiency in Microsoft Excel (Knowledge of data analysis/visualization tools is a plus).
- Excellent attention to detail and strong organizational skills.
- Ability to work effectively in a team environment with interpersonal skills.
- Good communication skills in English for both written and verbal.
- Proactive, analytical mindset, and eager to learn about retail business operations.
WHAT YOU WILL GAIN
- Hands-on experience in business analysis and performance management within a global luxury organization.
- Exposure to real-world eCommerce sales strategies and customer service operations.
- Opportunity to contribute to impactful data projects and business insights.
- Mentorship from experienced professionals in the eCommerce and CSC fields.
CHRISTIAN DIORMAISON
“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior. Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
