ALTERNANCE - ASSISTANT.E EME RETAIL EXCELLENCE (F/H/X) - SEPTEMBRE 2026

Position

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide. 
To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.

 

YOUR ENVIRONMENT

Under the responsibility of the Performance and Operations Director, you will be part of the Retail Excellence team for Europe and the Middle East.

You will actively contribute to the implementation of operational projects and performance monitoring across our EME network, and you will provide daily support to our Regional Operations Managers and stores.

This experience will allow you to discover the luxury retail environment and give you the opportunity to learn how we bring customer service excellence to life.

Job responsibilities

YOUR CONTRIBUTION

RETAIL PERFORMANCE MONITORING AND ANALYSIS

• Monitor monthly key performance indicators and provide analysis to Retail network;
• Compile the zone’s overall targets every semester and update digital tools accordingly;
• Contribute to the rollout of new central projects supporting business development;
• Create new reporting tools when necessary.

IN‑STORE CUSTOMER EXPERIENCE

• Track mystery shopping results and highlight areas for improvement;
• Facilitate the provision of in‑store tools to ensure consistent customer experience;
• Manage store staff appearance, from ordering to distribution;
• Participate in the onboarding of new retail employees from across Europe and the Middle East.

MAINTAINING STORE AND STOCK EXCELLENCE ACROSS THE REGION

• Participate in financial inventories in stores and monitor results against targets;
• Focus on in‑store operational performance to ensure compliance and excellence;
• Contribute to maintaining a high level of excellence in store and stock tools.

IN‑STORE SUPPLIES MANAGEMENT

• Provide daily support to stores to facilitate operational matters;
• Collaborate with Supply Chain, IT, Training, and Finance as the key contact for Regional Operations Managers;
• Manage UPS accounts across Europe.

Profile

THE KEYS TO SUCCESS

Education :

• Business School or Ingenieering School or any equivalent to bac+5. 

Experience :

• Experience in retail would be highly appreciated.

SKILLS & PERSONAL ATTRIBUTES :

• Problem solving attitude;
• Strong EXCEL skills;
• Proactivity and agility, strong capacity to adapt;
• Good communication and organization skills 
• Teamwork and positive mindest.

LANGUAGES :

• Fluent english. 

Additional information

Localisation :  75002, PARIS

Starting date : September 2026, apprenticeship contract. 

 

OUR COMMITMENT

As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.

We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodations if necessary.

If you require specific assistance during the recruitment process, please do not hesitate to let us know.

At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.