Senior Quality, Health, Safety, & Environment Manager

Position

The Sr. Quality, Health, Safety, & Environment (QHSE) Manager is responsible for developing, managing, and executing all aspects of Quality, Environment, Health & Safety (QHSE) across the organization. This role champions a culture of continuous improvement, compliance, and operational excellence, ensuring the highest standards for product quality, environmental stewardship, and workplace safety. The position also leads cross-functional teams, manages key certifications (ISO) from our vineyards to the shipment of our Finished Goods and including our DTC business.

 

Job responsibilities

HEALTH & SAFETY

• Lead safety committee, drive safety initiatives and Health and safety program for the company.
• Develop and maintain a cohesive Health & Safety training program for all employees, including new hire orientation.
• Ensure compliance with all safety requirements, company policies, and regulatory standards (OSHA, Cal OSHA).
• Lead ISO 45001 certification and manage the Integrated Management System (IMS) for safety.
• Foster a positive safety culture, encouraging open communication and proactive hazard reporting.
• Engage with MH safety community, share learnings and submit key initiatives.
• Develop the contractor safety management program and ensure all contractors understand and adhere to the program.
• Ensure proper management of site risks to ensure the successful achievement of site safety goals.
• Respond to critical incidents and other events as required.
• Maintain relationships with vendors, maintain safety standards with OSHA and Cal OSHA 

QUALITY

QUALITY MANAGEMENT:

• Recommend improvements and how to implement them to the management team,
• Provide quality roadmap & timeline in adequation with business needs and requirements,
• Maintain and implement new certifications as identified by the business.
• Quality Management System (QMS) Development and Maintenance: Leading the development, implementation, and management of the organization's Integrated Management System (IMS) or QMS. This ensures compliance with relevant ISO certifications (e.g., ISO 9001, ISO 45001, ISO 14001, ISO 50001).
• Lead QMR meetings and coordinate with safety and environment.
• Conduct regular auditing of DCC quality systems: both internally and at contract manufacturer locations.
• Maintain quality Management system for the entire company from our vineyards to the shipment of our Finished Goods.
• Supplier Quality Management: Ensuring that quality and regulatory aspects are adequately covered in the selection, control, and monitoring of suppliers.

QUALITY CONTROL

• Manage, be a mentor and a support to the Quality Supervisor and Technician.
• Support / Lead the Root Cause/Corrective Action investigation for any letter of complaint
• Lead the audits of our Production process, suppliers and 3PL suppliers
• Assign daily PQA audits on tirage, disgorging and labeling, lines and bottling subcontractor and provide appropriate reporting and KPI.
• Ensure DG incoming inspection and FP inspections are performed on time; process wine returns
• Investigate and respond to quality complaints

CONTINUOUS IMPROVEMENT

• Contribute to continuously improve quality by providing recommendations and support to the other departments and external contacts and help implement
• Develop process-oriented analysis and all continuous improvement methodology, including 5S, Six Sigma, Lean Management, etc.

ENVIRONMENTAL MANAGEMENT

• Lead environmental compliance and sustainability initiatives, including Napa Green Winery Certification and other relevant local certifications.
• Lead sustainability committee (Soils, Water, Packaging and Waste, H&S, Energy, Carbon footprint, CSR, Workplace wellness working streams)
• Establish annual objectives for Environment and Energy.

FINANCIALS & EXPENDITURE MANAGEMENT

A detailed Job Description will be provided during the interview process.

Profile

Education

• Bachelor's degree in Engineering, Quality Management, or a related technical field, with a Master's degree often preferred.

Languages

• English required, French and Spanish preferred but not mandatory

Professional experience & know how

• 7-10 years quality and environmental experience in industry. 
• Winery experience preferred but not mandatory.
• Several successes in ISO implementation. Management experience.

Technical & management skills

• Proven track record of developing and implementing successful QA strategies and managing quality systems.
• Strong understanding of quality methodologies, tools, and processes (e.g., Lean, Six Sigma, FMEA, SPC).
• In-depth knowledge of relevant ISO standards (e.g., ISO 9001, ISO 14001, ISO 45001) and other industry-specific regulations.
• Knowledge of Product Quality Assurance analyses and methodology.
• Excellent organizational and communication skills.
• Strong understanding in the process of food items to include the application of dry goods materials to containers.
• Ability to work safely, including the proper use of protective equipment and proper handling of hazardous substances as specified in Domaine Chandon’s Chemical Hygiene Plan.
• Working knowledge of MS Excel and Word.
• Ability to maintain a positive work atmosphere by behaving and communicating in a harmonious manner with co-workers and management.

 

Personal & interpersonal skills

• Diplomacy
• Integrity 

Core competencies: 

• Assertive leadership
• Results oriented
• Ability to prioritize and meet deadlines
• Problem solving
• Flexibility and ability to deal with ambiguity
• Creativity