Team Lead, Beauty (LAX - Tom Bradley International Terminal)

Published on 12.20.2024

DFS

Retail

Reference: DFS6680

  • Place of employment :

    Los Angeles, United States

  • Contrat type :

    Permanent Job

  • Work mode :

    Full Time

Position

What you'll be doing?

Become part of DFS, and open up your horizons to the world with our unique savoir-faire. Let your passion take you from milestone to milestone; embark on a journey to unlock your full potential. A culture connected by trust and individuality, where luxury, travel and retail combine to provide a truly global workplace experience: start your career in one part of the world, and find your home in another. Be part of the LVMH Group, and transform from luxury admirer to luxury insider. Growth opportunities, holistic expertise, and bonds lasting for life. A World of Possibilities – that’s DFS.

 

We are looking for a proactive and dynamic people leader to join as one of our Team Lead, Beauty for our store at LAX - Tom Bradley International Terminal.  You will be the primary conduit between the Store Managers, the product, the brands, and the customers. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and role model our highest standard of service quality.

 

Enhance Selling and the Customer Experience

  • Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity 
  • Partner with the team to enhance the customer experience; coach on service standards; offer DFS Circle

Team Management

  • Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets
  • Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage
  • Liaise with the Store Managers on staff coverage and job duty scheduling needs
  • Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior

Product Management

  • Maintain high standard of product and brand knowledge among your team
  • Maintain floor presentation to meet or exceed brand and DFS requirements
  • Provide feedback to Store Managers when supporting  the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required
  • Set and maintain appropriate Presentation Stock (PS) levels

Ideal Candidate

  • Bachelor’s Degree or equivalent work experience sufficient to successfully perfomr the esstential tasks of the role
  • 2 - 4 years experience in beauty or luxury retail; team leadership experience within retail or service industry preferred
  • Strong interpersonal skills and be able to work well with people at various levels
  • Ability to coach and mentor a commissioned sales team
  • Comfortability with high-profile, high-volume location 
  • Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
  • Possess a passion for the brands and products in beauty
  • Good communication skill, both spoken and written

 

Benefits:

  • Day One Health Benefits
  • 401k Plan Contributions
  • Paid Time Off
  • Paid Holidays
  • Monthly Incentives 
  • Parking Reimbursement
  • Employee Discounts 

 

The pay range of this position is $25 - $35 per hour. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. 

DFS
MAISON

On November 7, 1960, Robert Miller and Charles Feeney opened the firstDuty Free Shoppers store at Hong Kong airport. At a time when travel retail was only in its infancy, the pioneering vision of two American entrepreneurs meant DFS could offer travelers on stopovers high-quality duty-free products. In 1972, the House built on its success by launching its first DFS Gallerias in downtown Honolulu and Hong Kong. These outlets, renamed “T Galleria by DFS” in 2013 in honor of the traveler, offer exclusive services and a unique shopping experience in the heart of the world’s biggest cities. The House endeavors to convey the founders’ passion for traveling and service, and since day one, has developed innovative merchandising concepts that have enabled it to forge partnerships with the biggest high-quality brands. With over 400 points of sale around the world, spread across 15 major airports and 18 T Gallerias centered in the heart of the most desired destinations, DFS is now the leading luxury travel retailer in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.