Position

POSITION: SALES & OPERATIONS INTERN

DEPARTMENT: SALES

LOCATION: LONDON

REPORTS TO: Senior Demand Planner

MISSION

responsible for weekly and monthly reporting, sell through reports all data ad hoc reporting needs, support with data analysis for presentations.

MAIN RESPONSIBILITIES

Reporting:

• Produce retail sales reports on a weekly/monthly basis to team (daily sales/sell thru)
• Produce weekly productivity/newness and monthly SKU ranking reports
• Produce ad hoc reporting requests – category/segment/franchise/traffic reports
• Maintain sample and tester tracker document
• Support in preparing data for forecasting all sellable product, new launches, limited editions & samples monthly
• As new doors open support in updating and building reports

Business Analysis:

• Provide weekly order information for POSM & internal orders and general support to all Business Managers
• Create a monthly SKU report on how franchises are performing
• As Fresh open new businesses support in the analysis of sell in and sell out through generating correct reports

 Sell-in:

• Assist in maintaining accurate inventory in all doors by producing monthly stock coverage reports
• Handle all RGAs from retailers including quality control issues

Operational support:

• Create all POSM/samples/tester orders for all doors
• Creating internal orders for wider team (marketing/digital)
• Create purchase orders on AX system

Store support:

• Support the returns process for stores, creating RGA’s once approved by manager.
• Maintain and update POS system through back office – new staff/discounts
• Maintain accurate inventory in boutiques through creation of weekly cycle count reports and stock adjustments in RAMS system
• Support in the setup of internal and external events including stock orders, trackers, samples, tester ordering i.e. glamour

Supply:

• Monitor open orders on AX system and flag any issues
• Maintain item master file and add/delete items
• Produce all new line forms for retailers

 IT:

• Monitor EDI issues and flag with manager and/or PCIS team for New or existing lines where necessary

Profile

PERSON SPECIFICATION

Key competencies:

• Fluent in English, excellent communication skills
• Customer service focused
• Very strong Excel skills
• High attention to detail
• Good organisational skills
• Strong motivation

 

Profile:

• Degree in Business Studies or similar
• 12 months’ experience in luxury goods in retail industry and / or FMCG beneficial.
• Inherent interest in beauty industry

 

Location: West London (High Street Kensington)

Duration: 12 months