Private Client Manager

Position

Company Description

Guerlain is seeking a highly skilled and well-connected Private Client Manager to spearhead the management and recruitment of new ultra-high net worth individuals (UHNWI) to the brand, while facilitating private sales transactions. The ideal candidate will leverage their extensive network within the luxury and high-society community to broaden Guerlain’s client base, drive sales growth and enhance Guerlain’s presence and desirability in the Thailand luxury market. This consultant role entails travel within the Thailand market to engage and recruit new client prospects.

Job responsibilities

Job Description

Key responsibilities:

• Client Acquisition: Introduce new UHNWI clients to Guerlain by leveraging personal and professional networks within the luxury and high-society community.
• Sales Facilitation: Facilitate private sales transactions, ensuring a seamless and personalized experience for each client.
• Relationship Building: Develop and maintain strong relationships with clients, providing exceptional service and personalized experiences to foster loyalty and repeat business.
• Event Hosting: Plan and host exclusive private client events in collaboration with the marketing team to enhance client engagement and brand loyalty.
• Travel: Aspect of travel involved within the Thailand market to engage and recruit new clientele, ensuring a broad and diverse client base.
• Reporting: To work with the Brand General Manager for Thailand, providing regular updates on client acquisition, sales performance and strategic initiatives.

 

Professional Experience:

• Client Relationship Management: Proven track record in managing relationships with UHNWI, understanding their unique needs and preferences.
• Sales and Business Development: Demonstrated ability to drive sales and develop business strategies to attract and retain private clients.

Profile

Qualifications

Skills:

• Communication: Exceptional communication skills, both written and verbal, to effectively engage and build relationships with clients and partners.
• Negotiation: Strong negotiation skills to secure favorable terms and agreements with clients and partners.
• Cultural Sensitivity: Understanding of local culture and business practices in Thailand, with the ability to navigate cultural nuances.
• Analytical Thinking: Ability to analyze market trends, client data, and sales performance to inform strategic decisions.

 

Personal Attributes:

• Network: A well-established network within the luxury market and high-society community in Thailand and beyond, with a willingness to introduce contacts to Guerlain.
• Professionalism: High level of professionalism and discretion, especially when dealing with high-profile clients.
• Customer-Centric: A client-oriented mindset, with a commitment to providing exceptional service and personalized experiences.
• Adaptability: Flexibility to adapt to changing market conditions and client needs.
• Passion for Luxury: A genuine passion for luxury products and the Guerlain brand.

 

Education:

• A degree in Business Administration, Marketing, Luxury Brand Management or a related field.
• Proficiency in English and Thai is highly desirable.