Cover - Loewe

Business Performance Manager - Digital & Omnichannel

Published on 07.08.2025

Loewe

Digital

Reference: LOEW02084

  • Place of employment :

    Madrid, Spain

  • Contrat type :

    Permanent Job

  • Required experience :

    Minimum 5 years

  • Work mode :

    Full Time

Position

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

Reporting to the Omnichannel Performance & Analytics Manager, we are looking for a Business Performance Manager - Digital & Omnichannel to drive the performance of our global online business. You will be pivotal in providing insights and recommendations to optimize our operations and enhance the client experience. 

 

 

Job responsibilities

Your role will be:

  • Become the go-to expert for e-commerce performance, monitoring sales trends and identifying key drivers of success across all global zones.
  • Develop and refine sales forecasts, translating them into actionable KPIs that guide our teams and drive business results.
  • Take the lead on website optimization, using data-driven insights and A/B testing to improve the customer journey and boost conversion rates.
  • Collaborate closely with cross-functional teams, ensuring everyone is aligned and working towards common goals.
  • Manage our relationships with external agencies, ensuring we are getting the most out of our CRO and tracking tools.
  • Design and implement insightful reporting dashboards that provide clear visibility into e-commerce performance.
  • Present weekly business performance reviews, sharing your expertise and recommendations to key stakeholders.
  • Analyze key navigation behavior to identify pain points and opportunities for improvement in the user experience.
  • Enhance analyses by integrating customer segmentation insights at both a global level and by country/region.

 

 

 

Profile

What is important for the role:

  • A minimum of 8 years of experience in E-commerce, Digital Performance, or Business Planning, preferably in the luxury or fashion industry.
  • Strong analytical and data-driven mindset with proficiency in Excel, PowerPoint, and BI tools (Power BI, Google Analytics, etc.).
  • Strong business acumen and customer orientation, with the ability to translate data into actionable insights.
  • Excellent communication and presentation skills, with the ability to work effectively with cross-functional and international teams.
  • Fluency in English is essential; Spanish is a plus.
  • Passion for the luxury and fashion industry.

 

Additional information

About LOEWE: 

Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

 

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

 

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.

LOEWE
MAISON

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision.Radical and ever-evolving: here’s to another 200 years of Loewe historySince 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women’s and Men’s collections, Loewe has been further elevated as an influential and global cultural force.At the intersection of fashion, craft and culture, Loewe’s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.