Position

Loro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.

Key Responsibilities

Responsible for executing Loro Piana’s window creativity, mannequin styling as well as the visual merchandising of all RTW, accessory and leather good collections in line with all global visual guidelines. The Visual Merchandising Specialist will be responsible for building collaborative relationships with all members of the retail team as well as supporting the facilitation of VM training. As a brand ambassador, the role embodies the Loro Piana spirit by expressing the brand’s history, culture, and values through the visual merchandising lens.

Job responsibilities

Key Responsibilities

Visual:

• Responsible for the daily VM maintenance and technical clarity of all clients facing areas which include windows, interiors, mannequin styling, VM tool use, campaign images/digital and fixture placement
• Partnering with Store Manager on all VM actions required to maximize business results
• Takes initiative to consistently propose display solutions to Store Manager and Visual Merchandiser
• Weekly communication with Visual Merchandiser to gain VM guidance to execute Store Manager feedback
• Executing VM rotations alongside Store Manager and Visual Merchandiser in line with global and local guidelines
• To ensure the achievement of extraordinary displays inclusive of mood, theme, commerciality, and cross-selling
• Document all visual merchandising rotations and initiatives by taking photos and sharing them with the Visual Merchandiser and Regional Visual Manager on a weekly basis
• Organizing and maintaining the VM tool inventory at all times
• Support the facilitation of all VM training throughout the season as well as during the onboarding of new sales professionals alongside the Store Manager

Sales:

• Achieve personal sales goal set by the Store Manager
• Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations
• Maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client.
• Consistently developing an active a repeat customer base
• Ensuring to maintain an organized and accurate detailed clientele book
• Provide feedback to Store Manager on merchandise trends, missed opportunities and issues related to fit and quality
• Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure integrity of inventory
• Lead with a team player mentality
• Ensure a respectful selling environment at all times

Profile

Skills and Abilities Required

•    Excellent visual skills and aesthetic sensibility 
•    Strong time management skills 
•    Able to adapt to change, flexible and receptive to constructive feedback 
•    Cooperative, collaborative and team focused
•    Methodical and detail oriented 
•    Excellent written and verbal communication skills
•    Strong interpersonal skills

Education and Experience Required

•    Minimum of 1-2 years’ experience in visual merchandising 
•    Bachelor’s degree preferred
•    Experience in a creative field 
•    Valid driver license and passport

Additional information

What we offer

At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth.

We offer a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy, tuition reimbursement and mental health support.

EEO Statement

We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

Compensation

Loro Piana uses the published hourly range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published hourly range is a good faith reflection of the targeted compensation level for the position, Loro Piana reserves the right to pay outside of the published hourly range of $25.00 to $28.00 per hour.