Regional Client Relations Manager - Philadelphia

Position

The Midwest and Mid-Atlantic region is seeking a Regional Client Relations Manager for the Mid-Atlantic market. As the Regional Client Relations Manager, you will co-create the regions High-End strategy for each category, tailoring the approach by store.

Primary functions include proposing results-oriented actions to achieve high-end objectives. As a High-End leader & role model, partner with the Store and Client Relations and Development Teams, Private Ambassadors, to create innovative and impactful action plans to grow and develop our existing Clientele. As a skilled communicator with a natural ability to build relationships, you will strive to deliver all client interactions in line with our Louis Vuitton promise thus further driving loyalty to the brand and our positioning withing the luxury marketplace.

 

 

 

 

 

 

Job responsibilities

• Partner with Regional teams in creating, driving, & delivering sales targets across all HE product categories while also ensuring an elevated client experience at all touch points
• Collaborate with Store Leaders and Client Relations & Development teams on HE Client retention &; development strategies while identifying and recruiting new high potential prospects
• Monitor progress of business goals per high end category and identify action plans with the local RVP, store leadership to maximize business opportunities
• In partnership with the Store Managers & wider regional team, help create occasions to bring top clients to the boutiques & events to further drive potential sales and/or increase brand loyalty
• Create a sustainable personal network of high-net worth Clients for the business
• Strive to meet and exceed all regional and store HE targets in collaboration with store, regional & zone partners
• Continuously identify development and learning opportunities for the team and work in partner with Retail Learning team in creating impactful learning moments
• Proactively look outside the business, to alternative sectors for opportunities to grow the stores network of VIC clients and identify best practices from across the luxury industry
• Provide recap and follow up with management following market visits & ensure all feedback are actioned in a timely and effective manner

 

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives sought at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered a salary within the range of USD $120,000 - USD $150,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions. This position will require an on-site schedule primarily based at our King of Prussia boutiques.