Team Manager - Brisbane

Position

For over 170 years, Louis Vuitton has stood at the forefront of luxury, defined by audacity, innovation, and an uncompromising pursuit of excellence. Founded in 1854, the Maison has continually redefined the art of travel and craftsmanship, guided by its exceptional savoir-faire, creativity, and a deep respect for heritage.

Today, Louis Vuitton remains a global leader within the LVMH Group, shaping the future of luxury through visionary leadership, client devotion, and a spirit that never stops exploring. Our retail teams are the living expression of this legacy. Through them, we bring the Louis Vuitton universe to life, forging meaningful, lasting relationships with our clients and delivering experiences that are both personal and extraordinary.

Job responsibilities

We are seeking a Team Manager to join our leadership team at our prestigious Queen Street store in Brisbane. This is a pivotal leadership role for an accomplished retail professional who is inspired to make a lasting impact, elevate performance, and shape the next chapter of our client experience. As a Team Manager, you will play a critical role in upholding the Louis Vuitton promise. You will lead with presence, purpose, and precision, cultivating a high-performing, commercially astute team while fostering a culture rooted in excellence, curiosity, and care.

Through your leadership, you will guide clients across the Louis Vuitton product universe, ensuring every interaction reflects the highest standards of luxury service.

Key Responsibilities

In this role, you will be accountable for the success and development of your category, with responsibility across people leadership, client engagement, and commercial performance. Your focus will include:

• Leading, inspiring, and developing a team through hands-on coaching and purposeful mentorship
• Creating a client-centric culture where long-term relationships and exceptional experiences are paramount
• Driving category performance through strategic planning, commercial insight, and agility on the floor
• Ensuring best-in-class operational excellence and disciplined execution
• Acting as a visible leader on the floor, setting the tone for service, collaboration, and performance
• Taking ownership of category operations, budgets, and results, with a clear focus on sustainable growth

Profile

You are an experienced people leader with a proven track record of driving performance in a luxury or premium retail environment. You bring a strong commercial mindset, with experience managing P&L responsibilities or delivering full store or multi-site results. You are confident navigating complexity, identifying opportunity, and inspiring teams to perform at their best.

At Louis Vuitton, titles do not always translate directly. Our leadership roles operate at an exceptionally high standard, requiring influence, ownership, and an unwavering commitment to excellence. For a Team Manager role in our environment for example, strong candidates may come from a background as a Senior Store Manager or Area Manager within premium or high-scale retail. What matters most is your potential to grow, your openness to development, and your ambition to build a long-term career within the Maison.

Additional information

• Culture and Values

• Your Next Chapter

Skills development opportunities

1) Technical and Human Skills you will develop in this role:

• People leadership and talent development
• Luxury clienteling and relationship management
• Commercial and business acumen
• Coaching and feedback culture
• Operational and retail excellence
• Cross-functional collaboration
• Brand storytelling and product expertise

 

2) Potential Career Path From this role

• Store Manager - smaller Maison or small LV Store
• Client Development pathways
• Retail Performance or Excellence roles
• Field Coach Trainer
• Human Resources

Recruitment process

1. Application submission

2. HR CV review, shortlisting + Phone Interview

3. Store Manager Interview

4. Psychometric Assessment

5. Final Interview with Retail Management Team

6. Reference Checks & Offer