Summer Client Advisor - Madrid

Position

ABOUT LOUIS VUITTON

We never stop dreaming. We craft new realities.

Our company is more than a name; it’s a mindset. We find balance in constant motion. The impossible triggers our creativity. Working together strengthens our passion.

Since 1854, individuals at Louis Vuitton have shared the same spirit of excellence and reinvented their craft every day.

Each career path is a true journey, fueled by emotion and achievement, desire and audacity. Today, in a context of strong growth, Louis Vuitton invites you to imagine your own journey by joining our teams.

YOUR MISSION

Louis Vuitton is looking for passionate and client-focused individuals to join our team in Madrid for the summer season as a Client Advisor.

You will be a true ambassador of the House, delivering a personalized and unforgettable client experience that reflects the Louis Vuitton promise. You will take the time to understand each client's needs and desires, guiding them through our universe with expertise, elegance, and care.

With a proactive mindset, you will build lasting relationships, engage with clients beyond the store, and contribute to both individual and team success in a dynamic, luxury retail environment.

Job responsibilities

DUTIES AND RESPONSIBILITIES 

As a Client Advisor you will implement impactful actions in the following areas of responsibilities: 

Client Relations and Sales

• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every client and provide the best client experience.
• Advise clients across the brand and all product categories
• Engage with clients to develop long-term relationships, leveraging different clienteling tools, to foster brand loyalty.
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store.
• Learn and master Brand and product knowledge.
• Respect Louis Vuitton Brand standards in terms of grooming and behavior.
• Follow the company’s policies and procedures.
  
  
  

Profile

You will succeed in the role if you possess most of the following skills and requirements: 

Skills

• Curiosity
• Empathy
• Agility (retail is a fast-paced environment, we need people who manage well unforeseen situations with our client’s)
• Commercial Mindset
• Passion for luxury and fashion
• Responsibility & Ownership

Requirements

• Languages: English and Spanish Fluent, other languages will be considered a plus.
• A previous background in retail or hospitality and luxury is not mandatory but will be positively considered.
• Professional Superior studies in sales & marketing and/or tourism are valued but not a requirement.
• Availability to work 40hr/week and weekends.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. Around the world, our Maison is committed to ensuring a workplace that is founded on the principles of respecting differences and promoting inclusion.