HOST ATHENS - SUMMER SEASON

Position

As a Hostess/Host, you will be an ambassador of the Brand, ensuring that every client is treated according to the Louis Vuitton promise. You will welcome our clients in a smiley and warm manner and make sure you provide them with the help they need : provide beverage service to customers in the waiting line and in the shop, create a first contact with them and encourage small talks to discover their needs, guide them through the products catalog while waiting to be attended by a Client Advisor. You will support the store team with various tasks in store depending on the traffic.
 
This is an opportunity for those who thrive in a fast-paced environment, seeking to discover the luxury Retail environment with an international clientele & the Louis Vuitton culture 

Job responsibilities

Duties & Responsibilities

• Responsible for client experiences from pre-arrival to post-appointment, including but not limited to scheduling and preparing for client appointments and requests
• Greet incoming and departing clients with a genuine smile and eye contact
• Provide accurate directions in leading the client in the area of interest
• Address clients' queries and concern according to the brand standards
• Communicate the clients’ needs to the relevant department
• Notify the team about the arrival of regular clients / appointments
• Maintain a neat, organized “front-of-house” environment
• Maintain a professional appearance in accordance with the standards of the company

Profile

• Customer service drive with excellent communication and active listening skills.
• Must be fluent in English and Greek, other languages are a plus.
• Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion.
• Adaptable and a fast learner with client centric mentality.
• Possess a professional attitude with a mindset of curiosity and empathy.
• Prior work experience in retail, hospitality, aviation or service-related industry would be a plus.
• Must be able to work retail shift hours including weekends & public holiday.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. Around the world, our Maison is committed to ensuring a workplace that is founded on the principles of respecting differences and promoting inclusion.