Cover - Louis Vuitton

Client Insights Specialist / Assistant Manager

  • NEW

Published on 05.10.2026

Louis Vuitton

Omnichannel & Data

Reference: LVM32561

  • Place of employment :

    Tokyo, Japan

  • Contrat type :

    Permanent Job

  • Required experience :

    Minimum 3 years

  • Work mode :

    Full Time

Position

Mission：

  • Lead and execute the development of client insights strategies with significant actionable implications for driving LVJ business growth and achieving strategic objectives, elevating strategic planning and 360 client engagement orchestration to ensure every insight drives tangible impact.
  • Foster a culture of "Insights to Impact" by delivering high-quality, actionable client understanding across the organization, acting as both a strategic leader and a key contributor, coordinating transversal initiatives from a client development perspective, connecting insights with actionable outcomes.

Job responsibilities

Main Responsibilities ：

  • Lead the creation and sharing of advanced, innovative reporting and dashboards across departments to deeply understand our clientele via sophisticated business intelligence tools, thereby elevating strategic planning and driving impact.
  • Drive profound insights into client behavior, preferences, and purchasing patterns, translating them into strategic recommendations with significant business implications.
  • Oversee and actively participate in the analysis of business results (ROI) from various client communications, including client events and campaigns, identifying key learnings and driving continuous improvement strategies that ensure impactful outcomes.
  • Guide and oversee the quality and integrity of client data used for analysis, collaborating with data owners to ensure reliable data sources.
  • Proactively manage Client Insights function, taking full ownership of all analytical outputs and strategic recommendations.
  • Lead strategic projects aimed at enhancing client understanding and optimizing client engagement initiatives, always with an eye towards measurable business impact.

Profile

Job Requirements: 

  • Advanced Analytical Expertise: Strong statistical background (advanced degree or equivalent) with proven ability to translate complex data into clear, actionable, and impactful insights for all levels, including senior leadership.
  • Strategic & Creative Insight Generation: Demonstrated capability in creative and strategic thinking to enhance client insights methodologies, elevate strategic planning, and drive measurable business impact.
  • Hands-on Project Leadership: Exceptional project management skills, encompassing both strategic oversight and hands-on execution of detailed analysis to ensure analytical integrity and excellence.
  • Individual Contributor: Proven ability to effectively operate as an individual contributor.
  • Technical Proficiency: Advanced PC skills including Outlook, Excel, PowerPoint, SQL, and data visualization tools (e.g., Tableau/Power BI).
  • Bilingual Communication: Business level English (speaking/writing/reading) and Japanese for international collaboration and local engagement.
  • Client-Centric & Influential Communicator: Superior analytical and problem-solving skills, coupled with a highly client-centric mindset and excellent communication, interpersonal, and presentation skills to influence stakeholders and articulate clear paths from insights to impact.
  • Proactive & Results-Driven: Highly proactive, self-starter, and results-oriented leader with a strong ability to both manage and execute tasks to achieve strategic impact.

Additional information

Working Relationships: 

  • Client Development (CRM, Clienteling, New Client Experiences, Data & AI)
  • Client Insights & Excellence / Client Development team in HQ in Paris
  • Digital Retail (E-Commerce & Client Services)
  • Store Management (Store Managers, CE Team, Team Managers)
  • National Sales
  • Merchandising working across métiers
  • Liaising with other zones 

Skills development opportunities

Development Opportunity :

  • Client Development Manager / Director
  • Client Development Manager for LVMH group companies in Japan
  • Retail Excellence Manager

Recruitment process

Interview Process :

  • 1st Interview: HR Interview  
  • 2nd INTERVIEW: HM Interview  
  • 3rd interview:  Head of Div Interview  

LOUIS VUITTON
MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.