Retail & Merchandising Operations, Assistant Manager

Position

Work in close partnership with all key stakeholders in the follow-through and execution of all retail operations strategies and merchandising initiatives, to achieve operational excellence and commercial targets, including sell-through and stock level targets. Support delivery of excellence in retail basics through insights and active engagement in change management and process improvements.

Job responsibilities

Retail Operations & Projects

• Execute implementation of operational policies, SOPs, internal controls, and practices and ensure communication of all initiatives to the store teams
• Conduct regular store visits to ensure adherence and consistency in operational standards and internal control compliance
• Partner with country leadership team in identifying areas of opportunities for retail and collaborate with cross-functional teams to implement and monitor retail solutions, including client experience initiatives
• Stay up-to-date with industry trends and best practices, incorporating new ideas and approaches as appropriate to drive continuous improvement in retail operations

Merchandising Coordination

• Provide market insights to country leadership team and zone merchandising to support development of 360 plans
• Monitor stock level especially for new launches and actively work with zone merchandising to maximize launch impact
• Maintain close communication with stores on feedback on all launches and needs, and act as the bridge on ground-level execution between store leadership and zone merchandising
• Coordinate with zone merchandising and supply chain on stock for all launches, new store openings, retail animations, and client events
• Work closely with in-store visual merchandising to execute launch plan

Analysis and Reporting

• Collect and analyze data related to sales, inventory and other relevant metrics
• Develop and maintain regular performance reports, dashboards, and presentations to communicate insights and trends to key stakeholders
• Provide ad hoc analysis and reports

Profile

• Minimum 5 years’ relevant experience in Retail / Luxury industry
• High proficiency in MS office application, particularly in Excel and PowerPoint
• Attention to details with excellent analytical and communication skills
• Good team player with excellent interpersonal skills, able to interact with staff and management
• Possess good command of written and spoken English
• Prioritize workload, manage multiple projects, meet deadlines for various ad hoc tasks and able to work in fast-paced working environment
• Strong sense of responsibility, stable, self-motivated, highly result-oriented, and
• Able to problem-solve with positive working attitude