Cover - Louis Vuitton

Omnichannel Operations & Digital Project Specialist

  • NEW

Published on 05.12.2026

Louis Vuitton

Omnichannel & Data

Reference: LVM32620

  • Place of employment :

    Seoul, South Korea

  • Contrat type :

    Permanent Job

  • Required experience :

    Minimum 3 years

  • Work mode :

    Full Time

Position

The Junior Omnichannel Operations & Digital Project Specialist manages daily omnichannel operations and supports digital initiatives across e-commerce (Web/App), CRM, and retail digital touchpoints.

This role plays a key part in ensuring smooth omni-order execution and seamless client experiences across online and offline channels. The position works closely with Retail, Digital, Logistics, Client Services, IT, and Global HQ to support operational excellence and omnichannel development initiatives.

The ideal candidate is detail-oriented, proactive, collaborative, and passionate about digital and omnichannel experiences.

Job responsibilities

Omnichannel Order Operations

  • Support daily omni-order operations across multiple channels, including order monitoring, issue follow-up, and operational execution.
  • Monitor order workflows and proactively identify operational issues or bottlenecks.
  • Coordinate with Retail, Digital, Logistics, and Client Services teams to support issue resolution and seamless client experiences.
  • Contribute to improving omni-order processes and operational efficiency through continuous follow-up and collaboration.

Digital Project Support

  • Support the execution of global and local digital initiatives across e-commerce, CRM, and omnichannel platforms.
  • Assist in gathering business requirements and coordinating with stakeholders during project implementation.
  • Participate in digital projects related to omnichannel development and client experience enhancement.
  • Support cross-functional communication and project follow-up throughout implementation phases.

Profile

  • 0–5 years of experience in digital operations, e-commerce, omnichannel operations, or project coordination.
  • Strong interest in omnichannel operations and digital client experiences.
  • Basic understanding of Web/App ecosystems and omni-order processes.
  • Collaborative mindset with strong communication and coordination skills.
  • Proactive attitude with willingness to learn in a fast-paced environment.
  • Proficient in English with strong communication skills.

LOUIS VUITTON
MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.