PCR Coordinator

Position

As a Private Client Relations Coordinator, you will be an ambassador of the Brand, supporting client development team in successfully implementing the client development strategy in line with local and global business needs.

Your daily tasks is to support the PCR Manager to coordinate and deliver exceptional client experiences. Also to implement at a country level the clientelling strategy, in line with Central guidelines and have ownership of travel and hospitality arrangements and local budget management within the UK, Ireland & South Africa regional network.

Job responsibilities

• End-to-end support with planning of client experiences. Responsible for planning, logistics, execution and budgeting of VIC client treatments, in order to create meaningful client journeys. Be available and flexible to manage last minute changes to client programs.
• Operational event guest list management for local in store and off-site animations throughout the whole network.
• Client gifting management: stock level and anticipation, strategic network allocation, follow up and supplier tendering where needed.
• Connect with all stores across the region, to drive Virtual Bridges, and ensure clients can access different experiences and products globally.
• Curate targeted data for a variety of specific private client strategic actions in order to support stores with client targeting/action plans in line with local and global strategy.
• Have a responsibility of accurate creation of related purchase orders (SAP) and validation of invoices as well diligent and precise documentation of expenses.
• Monitor and support audited activity linked to the department (e.g. sanctions checks, customer data protection)
• Support with creative assets and content for presentation preparations
• In partnership with RPM, ensure the right content is included in internal comms platform.
• Store support in both front and back of house where required.

Profile

• A curious mindset, with the ability to think outside the box
• An innovative individual, someone who can bring solutions and challenge ideas
• Organizational skills are key, as well as the ability to priorities multiple tasks in an ever-evolving work environment
• Strong Excel skills and previous administration skills are key
• Immaculate attention to details and understanding of daily budget management
• Excellent interpersonal skills with the ability to establish professional working relationships with both internal & external contacts
• Exceptionally strong written and verbal communication skills are essential