Online Key Account Manager

Position

The Key Account Manager will play a pivotal role in driving the growth and success of our business on the Amazon platform. This position is responsible for comprehensive sales management, leading negotiations and business discussions, and overseeing the creation and maintenance of our online storefront. The Key Account Manager will develop and execute promotional strategies to maximize brand visibility and sales performance on Amazon. Additionally, the role requires close collaboration with internal sales teams to ensure alignment on product selection and scheduling, as well as active participation in new online business initiatives. The ideal candidate will be a proactive, results-oriented professional with a passion for e-commerce and a strong ability to build and nurture key partnerships.

Job responsibilities

As the digital landscape continues to evolve, MHDKK is uniquely positioned to capitalize on the significant opportunities within the online marketplace. Recognized as a key country within the APAC region, MHDKK is expected to spearhead the development of innovative e-business models and set new benchmarks for digital excellence. Our digital strategy is built upon three core pillars: direct-to-consumer (e-D2C) initiatives, robust support for our clients’ e-retail growth, and the strategic expansion into Amazon as a new business frontier. By leveraging advanced analytics, agile execution, and close collaboration with both internal and external stakeholders, we aim to accelerate our digital transformation and establish MHDKK as a leader in the online luxury market. The successful execution of this strategy will not only drive incremental revenue but also enhance brand equity and customer engagement in the digital space.

• Account Management: 70%
  • Take full ownership of our Amazon business, including P&L management, budget planning, and cost control.
  • Develop and implement comprehensive business strategies to achieve sales targets and ensure sustainable growth.
  • Lead negotiations and business discussions with Amazon and other key stakeholders to maximize business opportunities.
  • Oversee the creation, optimization, and maintenance of our Amazon storefront, ensuring strong brand presence and optimal customer experience.
  • Design and execute promotional campaigns to enhance brand visibility and drive sales performance.
  • Collaborate closely with internal teams—including sales, marketing, and supply chain—to align on product assortment, launch schedules, and inventory planning.
  • Actively participate in and contribute to new online business initiatives and projects.
  • Serve as the main point of contact for Amazon-related business matters, ensuring effective communication and alignment with internal and external partners.
• Development of Sales Channels and Product Portfolio: 20%
  • Research and negotiate with potential new accounts.
  • Coordinate product selection and sales strategies with the sales team and each Maison.
• Team support: 10%
  • Prepare reporting materials and deliver presentations as needed.
  • Participate in team meetings and provide support to team members as required.

Additional information

-Qualifications

• Education: 4 years Bachelor’s degree is a must
• Experience: 4+ years working as a key account manager in grocery or FMCG with experience managing e-commerce.
• Other relevant industry experience includes E-commerce, wireless/telco, retail, financial services, media/publishing, and technology is plus.
• Experience in food and wine world is plus.
• Hands-on experience commercial with Amazon, particularly in roles such as e-Key Account Manager.
• Understanding of digital marketing and media spend and how to combine with Amazon strategy.
• Ability to closely manage a P&L
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Strong organizational and planning skills
• Proficiency in Amazon Vendor Central

Skills

• Language Skills: Native or business level of Japanese and English, French is a plus.

*There will be many interactions and communication with APAC regions for both Moet Hennessy and LVMH group, therefore we would need a bilingual candidate.

• Excellent communication and negotiation skills.
• Proven track record of achieving sales targets and driving business growth.
• Team player who can work autonomously and proactively take initiative.
• KPI-oriented and business-driven.
• Attention to Detail: Meticulous in managing product listings, inventory, and account performance.
• Being a team player, open-minded, creative, and proactive mind-set is required.