Field Coach - Madrid

Position

LVMH Fragrance Brands brings together the expertise of two iconic Maisons: Parfums Givenchy and Kenzo Parfums, creating highly desirable and daring fragrance and beauty products.

Joining LVMH Fragrance Brands means:

• Being continually inspired by our heritage of haute couture,
• Being part of a positive transformation where your entrepreneurial spirit can flourish,
• Being empowered,
• Being beautifully creative while raising the standards of operational excellence.

Our unique spirit is promoted daily by our talents around the world, acting with Determination, Agility, Realism and Empathy, encapsulating our 4 key attitudes in the acronym DARE.

Join us and DARE to be an entrepreneur of beauty!

Job responsibilities

The Field Coach will act as a brand ambassador; lead and guide the team to achieve set objectives; fully manage their area and points of sale to boost sell-out with the aim of gaining market share in their points of sale and region.

RESPONSIBILITIES

For points of sale in retailers:

• Convey brand values as an ambassador at the point of sale.
• Maintain and improve the brand image in-store, execute merchandising and improve location.
• Manage the POS advertising for each store, ensuring it is placed in a timely manner.
• Manage tester orders for each of your stores according to their potential.
• Report on stocks, sales analysis and competition in accordance with the established calendar. Update internal platforms with the required information.
• Plan schedules and visit routes based on the potential of each point of sale.
• Teamwork with different areas to achieve the objectives set by the brand in accordance with the annual plan per retailer.
• Monitoring and reporting on the degree of compliance with commercial agreements reached.
• In-depth knowledge of the benefits and characteristics of the brand's products with the aim of presenting them at the point of sale and winning over the retailers' teams.
• Carrying out product training in accordance with the marketing plan with the aim of generating greater engagement with our brands, and enabling in-store teams to provide a better shopping experience for the end consumer. Promote registrations and the use of MBP among retailer BCs.

For El Corte Inglés points of sale with direct management and a team of Beauty Consultants: 

• Motivate and guide Beauty Consultants by providing regular feedback that recognizes their strengths and allows them to continue developing.
• Ensure the training of all Beauty Consultants, communicating the needs to the Retail Area Manager in order to implement a sales/product programme and guarantee the best customer service.
• Monitor and manage sell-out results at each counter and track KPIs, establishing action plans to achieve objectives.
• Propose ideas for local events and new promotional activities in the centres.
• Monitor and report on the actions taken by competitors in the different centres.
• Ensure the brand image by verifying that merchandising guidelines are implemented, the stand is properly maintained, and beauty consultants are well-groomed.
• Manage the team's shifts, holidays, overtime, absences, sick leave, etc.

 SO Support:

• Key Commercial Periods: Direct support in SO when required to secure results and market share.

Profile

• Formación: Grado ADE o FP Gestión de Ventas y Espacios Comerciales.
• Experiencia de al menos 5 años en venta y atención al cliente habiendo gestionado equipos de retail.
• Nivel Avanzado de herramientas: Microsoft Office (Outlook, Excel, Power Point, Word).
• Idiomas: Inglés B2.
• Disponibilidad para viajar y carnet de conducir imprescindible.
• Liderazgo y gestión de equipos.
• Orientación a los resultados.
• Excelentes habilidades de comunicación.
• Dinamismo, proactividad y autonomía.

Additional information

LVMH Beauty Iberia cree en el talento único de las personas y celebra todas las singularidades. Es por ello por lo que fomentamos la diversidad e inclusión desde nuestro proceso de selección y nos comprometemos a promover la igualdad de oportunidades para crear un entorno de trabajo integrador.

En este compromiso, LVMH Beauty Iberia valora las candidaturas que estén en posesión del certificado de discapacidad igual o superior al 33%.