Channel Sales Manager, Cruiselines

Position

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you’ll craft unforgettable experiences that drive the collective success of our 26 Maisons – each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life’s most memorable milestones, while always experienced through measured, responsible tasting.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you’ll flourish.

 

The Channel Sales Manager, Cruiselines is a key contributor in maximizing business opportunities within the cruise line sector through efficient account management, relationship building, and the development of impactful programs that deliver sustainable growth and enhance customer experience.

 

Office/Location: Hybrid in Miami Office 3x a week.

Job responsibilities

Account Management:

• Manage and develop cruise line accounts (primarily On-Trade), driving business growth in line with company objectives.
• Build and maintain strong relationships with key contacts at cruise line HQ and onboard (F&B, Beverage, Retail).
• Regularly visit cruise line accounts to establish privileged relationships, understand their needs, and ensure MH brands remain top-of-mind.
• Support the Cruise Lines Director with distributor management.

Business Development:

• Identify relevant concepts and permanent programs for each account, collaborating closely with marketing for their development.
• Negotiate and secure key activations with each cruise line account to maximize brand visibility and awareness.
• Optimize brand distribution within each cruise line, diversifying the overall product mix.
• Expand MH's footprint into the luxury segment within the cruise line channel.

Other Responsibilities:

• Analyze the competitive environment (brands, qualities, pricing, activations) and share key findings with the TRD and Marketing Team.
• Support the Travel Retail Director (TRD) in achieving business objectives and with forecasting and budgeting processes.
• Assist the TRD in customer business reviews, strategy meetings and RFQ/RFP processes.
• Analyze monthly depletion and retail sales data per cruise line, identifying trends and implementing corrective measures as needed.
• Compile monthly reports on depletion, retail performance, and key activities.

Education

• Bachelor’s degree required; MBA or Marketing degree preferred

Professional Experience

• Minimum of 5 years of progressive account management experience, with a strong preference for experience in on-trade, cruise lines and/or national accounts.
• Background with wines & spirits is a must, with on trade experience preferred.
• Proven track record in growing existing business and developing new business opportunities.
• Strong business acumen skills coupled with excellent negotiation skills.
• Budget management principles.
• Proficiency in Microsoft Excel and PowerPoint.

 

Profile

Practical/Technical Knowledge

• Strong drive for results.
• Outstanding interpersonal skills, with the ability to quickly establish and cultivate privileged relationships.
• Excellent written and verbal communication skills.
• Strong analytical skills, with the ability to analyze data and make data-driven recommendations.
• Excellent organization and project management skills, with the ability to manage multiple projects simultaneously.
• A “can do attitude” with the capacity to take initiatives, be creative and innovative, and proactively identify and implement solutions.
• Multi-Cultural experience.
• Sensibility to luxury and attention to detail.
• Energetic and engaged team player.

Other: Willing to travel approximately 30% of the time, primarily on cruise ships.

 

Health and Wellness: medical, dental, vision, mental health support resources, fertility and family building programs. Financial Benefits: competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work-Life Balance: hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal and wellness days and paid parental leave. Professional Development: opportunities for training and continuing education, tuition reimbursement. Employee Perks: Plum Benefits and Perkspot.

 

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

 

 

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