Key Account Manager Cruise Line

Position

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you’ll craft unforgettable experiences that drive the collective success of our 26 Maisons – each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life’s most memorable milestones, while always experienced through measured, responsible tasting.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you’ll flourish.

The Key Account Manager Cruise lines is in charge of MH business performance and execution onboard a defined portfolio of strategic cruise line accounts across the Americas. He/She is a key contributor in building and leveraging relationships with the beverage community in the cruise industry (F&B Manager, Bar & Restaurants Managers, Entertainment and Guest Experience managers…) to develop and execute impactful programs for Moet Hennessy portfolio that deliver sustainable growth through consumer consumption and engagement.

The Key Account Manager Cruise lines works closely with the regional Marketing team to deliver on trade and off trade programs and act as an ambassador of Moet Hennessy through product and service trainings.

 

Office/Location: Miami Office and in field based on business needs. 

*Willing to travel approximately 30% of the time, primarily on cruise ships.

Job responsibilities

Trade Management (focus ON Trade)

• Build meaningful business relationship with the trade (cruise lines)
• Is accountable for the listing, visibility, brand presentation, staff knowledge and program execution of MH portfolio onboard cruise lines.
• Monitor and analyses sale out performance and depletions, propose and implement actions to improve performance.
• Build incentive programs to drive consumption.
• Monitor competition at the point of sale.
• Act as the front interface of Moet Hennessy for any matter
• Report to the TR team on his customer visits and provide marketing team with insights.

Trainings and Ambassadorship

• Define, organize, and conduct trainings for cruise staff (on and off trade)
• Conduct and animate brand programs such as private sales, dinners, tastings, brand experience and contribute to the direct engagement with consumers.

 

Education

• Bachelor’s degree required; MBA or Marketing degree preferred

Professional Experience

• Minimum of 5 years of progressive account management experience, with a strong preference for experience in on-trade, cruise lines and/or national accounts.
• Background with wines & spirits is a must, with on trade experience preferred.
• Proven track record in growing existing business and developing new business opportunities.
• Strong business acumen skills coupled with excellent negotiation skills.
• Budget management principles.
• Proficiency in Microsoft Excel and PowerPoint.

Practical/Technical Knowledge

• Strong drive for results.
• Outstanding interpersonal skills, with the ability to quickly establish and cultivate privileged relationships.
• Excellent written and verbal communication skills.
• Strong analytical skills, with the ability to analyze data and make data-driven recommendations.
• Excellent organization and project management skills, with the ability to manage multiple projects simultaneously.
• A “can do attitude” with the capacity to take initiatives, be creative and innovative, and proactively identify and implement solutions.
• Multi-Cultural experience.
• Sensibility to luxury and attention to detail.
• Energetic and engaged team player.
  
  

Other: Willing to travel approximately 30% of the time, primarily on cruise ships.

Profile

Health and Wellness: medical, dental, vision, mental health support resources, fertility and family building programs. Financial Benefits: competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work-Life Balance: hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal and wellness days and paid parental leave. Professional Development: opportunities for training and continuing education, tuition reimbursement. Employee Perks: Plum Benefits and Perkspot. 

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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