Senior Key Account Manager, Retail and Airports

Position

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you’ll craft unforgettable experiences that drive the collective success of our 26 Maisons – each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life’s most memorable milestones, while always experienced through measured, responsible tasting.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you’ll flourish.

Reporting to the Key Account Director, you will act as a strategic business leader, owning and driving the end-to-end performance of key travel retail accounts across the Americas airports.

You will be responsible for developing and expanding high-value partnerships with regional and local stakeholders, securing commercial agreements that drive sustainable growth, distribution, and profitability.

This role plays a critical part in accelerating revenue, elevating in-store performance, and delivering best-in-class retail execution, while strengthening MH’s presence and influence within the airport ecosystem.

You will lead, inspire, and develop a team of Retail Operations Managers and Sales Ambassadors, ensuring flawless execution on the shop floor and maximizing the visibility, desirability, and performance of the MH portfolio across all key locations.

Job responsibilities

SALES

• Own and drive the commercial strategy and negotiations across regional and local travel retail partners to maximize revenue, market share and long-term profitability.
• Lead Business Review with regional and local customers.
• Ensure pricing strategy accuracy in all airports.
• Elevate MH’s influence within airport authority networks.
• Set clear direction and priorities for Retail Operations teams to ensure alignment between commercial strategy and in-store execution.
• Translate market insights into actionable commercial strategies to drive sell-out, innovation success and category leadership.

RETAIL

• Own and drive end-to-end retail execution excellence from negotiation to in-store activation and performance tracking.
• Lead retail visibility and space negotiations to maximize brand exposure.
• Ensure best in class execution of activations together with Marketing team.
• Define and monitor KPI’s (Sell-out, conversion rate...) and implement action plane to drive improvement.
• Lead and develop Sales Ambassadors to ensure flawless executions.
• Build strong partnerships with retailers for MH to remain a preferred strategic partner.

FINANCE

• Accountable for P&L, Budget/LE1/LE2 performances
• Drive profitability growth, balancing sell-in expansion with strong sell-out performance in line with investment.
• Reporting: Mid-Month Forecast, R&O, Monthly report, D+1, customer performance.
• Optimize FTT/A&P/T&E budgets. Monitor and control spending monthly.

LOGISTIC / SUPPLY CHAIN

• Supply planification including monthly reviews with the operations team.
• Yearly shipment plan to agree with customers and organize periodical reviews to monitor AYL.
• Payment/delivery: ensure proper service level.
• Monitor Route to Market and information needed by operations team.
• Responsible for building partnerships with the local operators’ supply teams.

Profile

Education:  Degree holder (MBA preferred)             

Languages: Fluent English & Spanish

Professional experience & know how:

• Minimum 7 years' experience in sales at international level ideally on Wines and Spirits Market
• International business negotiation skills
• Strong knowledge of key LAC markets and Travel Retail

Team Management 

• Good team management skills (retail specialists)
• Able to influence and motivate teams who may not directly report to this position

Personal & interpersonal skills:

• Excellent communication and organizational skills
• Extensive knowledge of key travel retail segments
• Strong negotiation skills
• Highly motivated and target driven
• Leadership and Financial Skills
• Analytical skills
• Strong and passionate team player with the ability to foster relationship
• Integrity
• Solution oriented and creative skills
• Willingness to take on responsibilities outside a defined job scope
• Ability to work under pressure in a fast-paced high performance environment while maintaining a high level of accuracy

Others: Mobile to Travel (approx.30 % of time)

Ability to lift 20lbs.

Health and Wellness: medical, dental, vision, mental health support resources, fertility and family building programs. Financial Benefits: competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work-Life Balance: hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal and wellness days and paid parental leave. Professional Development: opportunities for training and continuing education, tuition reimbursement. Employee Perks: Plum Benefits and Perkspot.

External applicants must be currently authorized to work in the United States on a full-time basis

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

#LI-HYBRID