Travel Retail Dior Ambassador

Position

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

Your Impact:

As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving fragrance & beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.

Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.

Job responsibilities

JOB RESPONSIBILTIES 

SALES:

• To be an expert in Fragrance, makeup and skincare, able to present and apply products to inspire and gain new clients
• To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service and experience to customers
• To be aware of and achieve or exceed sales targets, as set by your line manager
• To pro - actively link & cross sell over all product categories, to increase average transaction value (ATV) and items per transaction (IPT)
• KPI - To achieve set sales targets

SERVICE:

• To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
• To initiate contact with clients and welcome them both on counter and through traffic stopping
• To develop personal relationships with clients and gain loyalty, introducing the DIOR “My Exclusive Loyalty Programme” reward scheme to all clients
• To educate clients on Parfums Christian Dior products and the brands rich heritage
• KPI - to deliver expertise in a Clients Experience (CX) & NPS feedback scores

GENERAL:

• To participate in merchandise management and ensure that it is in line with Corporate guidelines, protecting the brands image
• To monitor stock levels, report any issues and ensure that there are sufficient levels
• To adhere to all company procedures and policies, as outlined in the employee handbook
• To Build a strong Brand database - update ipos tool with client data including all sales and client profile
• To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)

* The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects

Profile

Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.

Soft skills that align with our values:

Create Passionately:

· Creative & Innovative

· Initiative

· Resourceful

· Resilience

Lead with Audacity:

· Exemplary Leadership & People Management Capacity

· Assertive & Proactive

· Entrepreneurial

· Critical Thinking

· Stakeholder Management Capacity

Craft Together with Joy:

· Teamwork & Collaboration

· Emotional Intelligence

· Communication & Interpersonal skills

Cultivate Triumphant Inclusivity

· Learning Agility

· Integrity

· Empathy

Excel for Ultimate Luxury:

· Attention to detail

· Strategic Thinking

· Work Ethic

· Numeracy/Analytical

Commit & Act to re-enchant the world:

· Change Management

· Business Acumen

· Adaptability

· Problem Solving

· Purpose Driven Management

Hard Skills:

• Previous experience working in a luxury, consultative sales role is required.
• Experience in beauty and/or fragrance sales is advantageous.

Additional information

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.

At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).

Recruitment process

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