Account Manager - Liberty London

Published on 07.29.2025

Perfumes Loewe

Retail

Reference: PLOE00198

Place of employment :
London, United Kingdom
Contrat type :
Permanent Job
Required experience :
Minimum 5 years
Work mode :
Full Time

Position

POSITION: Account Manager

DEPARTMENT: Retail

LOCATION:

REPORTS TO: Business Development Manager

DIRECT REPORTS: Beauty Consultants

As an Account Manager for LOEWE Perfumes, you are a brand ambassador and an expert in luxury service. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand you will demonstrate an attitude that befits LOEWE Perfumes at all times.

Job responsibilities

Main Responsibilities

To set targets for all Team Members in line with Company expectations
To pro-actively sell LOEWE Perfumes products and provide a luxury standard of service to customers
To lead and coach your team to ensure all Team Members, along with yourself are aware of and achieve sales targets
To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)

Service

To educate and train Team Members on the use and stories of LOEWE Perfumes
To be knowledgeable on all LOEWE Perfumes products and be able to propose personalised products to clients and confidently and appropriately overcome any objections
To initiate contact with customers and welcome them both on counter and through traffic stopping

Management

To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance
To manage stock, working in partnership with the Area Manager to ensure that there is sufficient levels
To proactively grow your business through events and collaborations
To ensure all operational and administrative tasks are complete and to the best of your ability

General

To participate in merchandise management and ensure that it is in line with Corporate guidelines
To adhere to all Company procedures and policies, as outlined in the employee handbook
To build relationships with store management and adhere to all store policies and procedures
To carry out any additional duties as directed by the management team

Profile

PERSON SPECIFICATION

In order to be successful in this role, you will be:

An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales
Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients’ needs
Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs.
Immaculately groomed and presented, you will embody the elegance that customers have come to identify with LOEWE Perfumes

LOEWE PERFUMES
MAISON

LOEWE Perfumes adds a multisensory dimension to LOEWE via a kaleidoscopic range of iconic fragrances for men, for women and for the home that combine vibrant, nature-inspired olfactory experiences with bold visual expression.In 1972, LOEWE launched its first women’s fragrance: L de Loewe. Because of its success, the House began investing in international perfumery retail. LOEWE Perfumes has kept sustaining the brand’s Spanish legacy, artisanal savoir-faire and innovative spirit guided, since 2013, by the creative vision of Jonathan Anderson, LOEWE’s Creative Director, in partnership with in-house perfumier, Nuria Cruelles.Encompassing the Botanical Rainbow—nine iconic fragrance families that translate the depth and variety of Nature’s inspiration into the medium of perfume—and LOEWE Home Scents—twelve plant portraits capturing the authentic essences of a vegetable garden—plus the ever-expanding, hedonistic Paula’s Ibiza fragrance families and the Un Paseo Por Madrid collection, LOEWE Perfumes creates a multisensory kaleidoscope of colour, scent and emotion, inspired by nature.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.