Senior Demand & Supply Planner

Position

Your Impact (Position Overview)

As a Senior Demand & Supply Planner, you will take on a more strategic role in managing all flows related to the assigned brand, from purchase and distribution to returns and product lifecycle. You will be the primary interface between Logistics teams, Brand team, and Planning Team in Singapore or in Headquarters. Your focus will be on driving strategic initiatives to optimize inventory levels, product availability in Counters & E-Commerce, and improve supply chain efficiency. You will also mentor and guide junior planners, ensuring best practices are followed.

Job responsibilities

Your Mission (Main Responsibilities)

• Replenishment Management
  • Define import quantities and adjust transportation modes considering inventory status, product lifecycle, and demand.
  • Optimize delivery frequency and stock targets per SKU at each point of sale, in order to achieve high presence rate, limiting stock coverage and lowering obsolescence.
  • Oversee the entire lifecycle of products, from monitoring the arrival and launch of new items to managing regular orders and updating logistics for established products, while also tracking their availability in stores to address any supply issues promptly.
  • Efficiently manage the phase-out process for products reaching the end of their lifecycle to minimize costs associated with unsold inventory.

 

• Analysis and Strategic Oversight
  • Offer critical insights into performance metrics, including service levels, inventory health, and their financial implications on the profit and loss statement.
  • Develop and implement recommendations by collaborating with assigned Brand team and internal teams to enhance business outcomes.
  • Lead cross-functional projects aimed at improving supply chain processes and systems.

 

• Forecasting Excellence and Process Innovation (Not applicable to all Brands):
  • Provide expert input to refine forecasting process in partnership with assigned Brand.
  • Lead initiatives to improve forecast accuracy and reduce forecast bias.
  • Implement advanced forecasting techniques and tools to enhance predictive capabilities.

 

• Operational Excellence
  • Lead comprehensive reviews with top management regularly to assess operational performance.
  • Ensuring that ERP/POS systems accurately reflect master data by SKU based on forecasts, challenge catalogue, discontinuation plan, supply, lifecycle and stock, to maintain efficient working environment.
  • Mentor and coach junior planners, providing guidance and support to develop their skills and knowledge.

Profile

Your Competencies and Experience (Skillset Requirements)

• Demand Planning and Forecasting: Advanced ability to forecast future product demand based on historical data, market trends, and sales forecasts. Expertise in setting up initial stock levels for new products and managing end-of-life phase-out for obsolete items.
• Inventory Management: Proficiency in defining optimal inventory levels to minimize stockouts while avoiding excess stock that could lead to obsolescence. Experience in implementing inventory optimization strategies and tools.
• Supply Chain Coordination: Extensive knowledge of coordinating with suppliers to manage lead times and ensure timely replenishment of inventory. Skill in evaluating and selecting appropriate transportation modes based on cost, timing, and inventory needs.
• Data Analysis: Strong analytical skills to interpret complex data from various sources (ERP/POS systems) and translate it into actionable insights. Ability to provide visibility into service levels, inventory turnover rates, and their financial impacts. Experience with advanced data analysis tools and techniques.
• Strategic Mindset: Strategic mindset with the ability to make recommendations that align with business objectives and improve overall metrics. Experience in developing strategies for efficient distribution of goods to points of sale.
• Communications Skills: Articulate clearly both verbally and in writing of both English and Cantonese. Present ideas effectively in formal presentation settings as well as informal discussions.
• Interpersonal Skills: Develop and maintain strong relationships by building trust and rapport with stakeholders through consistent, transparent communication and reliable follow-through on commitments.
• Technical Proficiency: Familiarity with ERP/POS systems including maintaining accurate master data within these platforms.
• Adaptability & Stress Management: Ability to work independently under pressure while maintaining flexibility to adapt quickly as priorities shift due to market changes or unforeseen circumstances.
• Experience: 5 - 7 years proven experience in both demand planning and supply planning functions within a supply chain.

Additional information

Your Key Performance Indicators

• Efficiency in managing replenishment leading to optimal inventory levels.
• Success in maintaining high service rates while controlling stock levels.
• Effectiveness of distribution strategies ensuring product availability across points of sale including E-commerce platforms.
• Improvement in forecast accuracy and reduction in forecast bias (not applicable to all Brands).
• Successful mentorship and development of junior planners.