Digital Store Operations Specialist - WeChat
Published on 11.13.2025
Louis Vuitton
Reference: TP02777
- Place of employment :
静安区, Chinese Mainland
- Contrat type :
办公室职位
- Work mode :
全职
- Salary :
To be negotiated
Position
The Digital Store Operations Specialist/Assistant Manager supports the development and execution of e-commerce operational strategies. The role focuses on assisting in daily store operations, monitoring sales performance, and implementing optimization tactics; Help analyze market trends and customer behavior to support operational planning and contribute to enhancing the online customer experience by tracking key website metrics.
Main Duties/Responsibilities
Business Support
- Assist in implementing e-commerce operational strategies aligned with company objectives
- Support the tracking and analysis of store performance against sales targets
- Help prepare regular performance reports and identify sales trends
Store Operations Execution
- Execute daily store operations and assist in business monitoring to identify improvement opportunities
- Conduct regular monitoring of market trends and competitor activities
- Assist in implementing operational projects based on team direction
Customer Experience Support
- Monitor key website performance metrics.
- Based on customer behavior, identify opportunities to enhance customer experience and implement user interface improvements and shopping process optimizations
Data Analysis
- Support data collection and reporting for store operation effectiveness evaluation
- Analyze and interpret operational data to identify business challenges and opportunities
- Lead data-driven operational adjustments and projects
Cross-functional Collaboration
- Collaborate with internal stakeholders & support communication across different functions to help achieve operational goals
Skills / Experience Required
- Education: Bachelor's degree or above
- Experience: 3-5 years of experience in e-commerce operations; understanding of digital and business fundamentals
- Analytical Skills: Basic problem-solving skills with ability to work in fast-paced environments
- Data Skills: Basic data analysis capability with willingness to develop business acumen
- Industry Experience: Exposure to luxury fashion/beauty brands preferred
- Platform Experience: Experience supporting marketplace stores (Tmall/JD); Experience in running a mini program store (e.g., WeChat) is a plus
- Communication: Good communication skills
- Personal Qualities: Quick learner, proactive attitude, detail-oriented, team player
LOUIS VUITTON
MAISON
Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
