Trainer - Bvlgari Parfums

Position

MAIN OBJECTIVE OF THIS POSITION

• Support training manager to achieve the Key objectives: to increase CA productivity and improve client experience.
• Ensure the execution of in class / online / field follow up, through the excellent preparation & maintenance.
• Training report, collect all channels training feedback, post evaluation, follow up the in-house training to the field, to monitor roll-out status.

MAIN RESPONSIBILITIES OF THIS POSITION

• To collect all channels feedback regarding in class and field coaching to improve training results. make monthly training report, for each direct CA and top indirect CA.
• Monitor and evaluate the service/link sales/new products performance of CA to ensure continuous improvement
• Manage resources efficiently to maximize the impact of training initiatives, for all channels. including training set up, documentation, etc.
• training materials maintenance, such as training gift, and digital materials updates.

PRINCIPAL COMPETENCIES, SKILLS AND BACKGROUND

• 3+ years retail experience, especially sales driven
• Strong retail management skills, sales skills
• Great in coaching and communication skills
• Self-driven, good learning agility and be responsible
• Ability to work independently and as part of a team
• Strong interest in fragrance/ retail industry and willing to work under pressure.
• Willing to travel