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CRM Data Analytics （Contractor）

  • NEW

Published on 06.18.2026

Bulgari

数字化/电商化/电商

Reference: TP03514

  • Place of employment :

    上海, Chinese Mainland

  • Contrat type :

    办公室职位

  • Work mode :

    全职

  • Salary :

    To be negotiated

Position

MISSION STATEMENT

Based in Shanghai within the Greater China Omnichannel department and reporting to the Digital CRM & Data Manager, the mission is to support China market client database management, retail & CRM KPI follow up, support in CRM report & insight and client list preparation. 

MAIN RESPONSABILITIES

MAIN ACCOUNTABILITIES 

1. In-charge in CRM Report & Insights (40%)

  • Provide Monthly/Weekly CRM report
  • Support in Ac-hoc client insights report data preparation
  • Support in PBI report development (co-work with IT team)

2. Support Client Data management (30%)

  • In-charge the requirement from store to handle client reassignment/portfolio change/combine request (not operator, but redirect request to SFoA and follow up progress)

3. Communication Task Setup and Operation (20%)

  • Manage and execute O2O communication operations on SFOA and WeCom platform following the monthly communication calendar. Ensure efficient and timely delivery of communication tasks to support business objectives
  • Assist in gathering necessary assets, visuals, and materials to facilitate content creation
  • In-charge ac-hoc request client list to retail
  • In-charge ac-hoc data/report request to cross-function team

4. Finance and Vendor Management (10%) 

  • Coordinate with vendors on contract processing and payment tracking to ensure timely and accurate execution
  • Support budget planning, management, and reporting for relevant projects and activities

QUALIFICATION, EXPERIENCE & SKILLS REQUIRED:

  • Graduated from Business School/Master or BA requested
  • Fluent in English & Mandarin 
  • A previous experience of 1-2 years in CRM
  • Experienced in database management is a plus
  • Skilled in SQL
  • Experienced in Power BI is a plus
  • Experienced in data analysis is a plus
  • English and Chinese presentation skill  
  • Excellent in Excel and PPT 
  • Retail Orientation 
  • Data sensitivity
  • Creative thinking
  • Detail driven
  • Team working spirit
  • Passion in luxury

 

BVLGARI
MAISON

Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living. Through a pioneering vision, the company’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.
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