LVMH DISABILITY INCLUSION
Supporting employment of people with disabilities
OUR GOALS
Steadfast in the commitment to integrating people with disabilities into the workplace, LVMH has launched an inclusive program to enhance accessibility, recruit people with disabilities and provide them with the support that enables them to perform their best at work. The Group values the unique contributions of people with disabilities to the legacy of excellence championed by its Maisons.
In 2021, LVMH signed the International Labour Organization (ILO) Global Business and Disability Network Charter. In 2025, people with disabilities account for 2.1% of LVMH’s employees.
Our target : LVMH set a long-term target of increasing the proportion of people with disabilities in its global workforce to 5%.
OUR ACTIONS
Since 2007, LVMH Disability Inclusion has coordinated the Group’s international approach and has helped to formulate its ambitions, supported by a network of 200 CSR and disability officers across the Maisons who meet regularly.
LVMH and its Maisons have created initiatives to best suit the needs of each region and the employees working within.
In the United States, Sephora has been working since 2017 to increase the representation of people with disabilities across its five distribution centers, where they now account for 10% of employees. Since 2023, Sephora United States also conducted a study on accessibility for people with disabilities, which found that nine out of ten customers with disabilities shop in-store. Based on these findings, Sephora developed awareness modules for beauty advisors and store managers, including the three-part “Conscious Client Service” training series focused on ableism, invisible and dynamic disabilities, and allyship. Sephora has also expanded the use of mobile points of sale in stores to provide a more accessible and flexible checkout experience.
DARE ACCESSIBILITY
On the occasion of the Paris 2024 Paralympic Games, LVMH launched a series of initiatives to promote accessibility and inclusion across the Group. The film showcases four of these projects, led by employees from different LVMH Maisons. Showcasing four projects led by Group employees, the DARE Accessibility documentary illustrates both the human and business impact of an inclusive approach:
- En’Able (Louis Vuitton) – a service that fosters dialogue between employees with disabilities and their managers, in order to support equal opportunities and professional development.
- Quiet Hours (Sephora) : a more inclusive and accessible shopping experience - the volume of in‑store music is lowered, lighting is dimmed, no noisy equipment is used and strong smells are minimized, creating a calm environment. The environment is adapted to welcoming our neurodivergent customers.
- Welcome Handi Kit (Le Bon Marché) – inclusive welcome kits that facilitate the in-store experience for customers.
Since 2021, Louis Vuitton’s team in China has successfully recruited more than 50 employees with disabilities in Retail functions.
OUR INITIATIVES
Group's intiatives
LVMH continually reaffirms a commitment to diverse teams, reflecting the reality of its businesses and creating an invaluable source of performance.
LVMH created the Inclusion Index in March 2018 to recognize Diversity and Inclusion initiatives throughout the Group.
As part of the corporate social responsibility efforts which LVMH has pursued for nearly 15 years, the Group launched the LVMH Heart Fund in June 2021.
LVMH announces the second edition of its “Voices of Inclusion Week”, a global momentum to showcase its collective commitment to fostering an ever more inclusive culture.
The LVMH Group is strongly committed to the well-being of its employees.
The first training program in the luxury industry with a work-study format, the ME Institute offers training in Creative, Craft and Client Experience métiers.
LIVE — L’Institut des Vocations pour l’Emploi works with people aged 25 and over looking to get back into work and make a fresh start.
As an employer, the LVMH group considers itself responsible for providing a safe and fulfilling work environment for all of its employees by combining quality of life at work and the drive for performance.
LVMH encourages open communication and dialogue within the Group and with its external partners and clients (“stakeholders”).
LVMH has been actively involved in the fight against sickle cell anemia since 2011, providing support for teams at Robert Debré Hospital in Paris, one of the world’s leading research centers for the disease.
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