Trainee, CRM Analytics

  • Company: Christian Dior Couture
  • Country / Region : United States
  • City : New York
  • Business group: Fashion & Leather Goods
  • Contract type: Temporary Job
  • Function: Marketing
  • Experience required: Beginner
  • Reference No.: CDC10002
  • Date of publication: 2024.04.08

Position

JOB PURPOSE:

The Dior Corporate Trainee participates in a program designed to identify and develop future talent for the organization across functional areas. By working closely with their assigned Department, the Trainee supports the organization’s short and long-term objectives through day to day administrative and long-term project work. Trainees across departments will collaborate to develop initiatives to improve business results, and present a project to the Executive Leadership Team. The CRM Analytics Trainee will be participating in monitoring, analyzing, and reporting on client critical metrics and initiatives. The individual will also assist on direct mail initiatives and strategies. They will work on different reports to provide valuable insight to the stores and corporate teams. As well as keeping up with data cleaning and file organization.

TASKS AND RESPONSIBILITIES:

KPIs, REPORTS, & LIST

  • Help manage and run reoccurring zone level client reports
  • Collaborate with internal partners for additional reporting and list needs
  • Create adHoc reporting decks and insight by using internal data platforms

DATABASE HYGIENE

  • Assist on CRM databases hygiene and report maintenance
  • Manage client reallocation project on a bi-weekly basis by using CRM tools 
  • Spot check direct mail client lists for duplicate profiles, fraud, etc.  

DIRECT MAIL

  • Assist with the direct mail processes including list pulls from the SFTP, overall organization, recap decks,   and creating external relationships with essential vendors

SKILLS AND COMPETENCIES:

  • Strong analytical skills – ability to shift through very large datasets (have a high comfort level with client data)
  • Strong project management and organization skills with ability to follow-through and prioritize (able to manage multiple projects simultaneously and meet deadlines)
  • Excellent organizational skills with attention to detail
  • Outstanding communication skills, verbal and written (strong interpersonal skills)
  • Ability to make autonomous decisions in a timely manner

REQUIREMENTS:

  • Full-time, 12 Month Program
  • Must be available M-F, 9-6pm, Friday work from home
  • At least 6 months of prior experience
  • Strong communications skills both verbal and written
  • Strong analytic skills and desire to work with data sets / figures
  • Background in luxury retail is preferred
  • Proactive follow-through practices
  • Strong time management skills and prioritization with the ability to work under specific timelines and fast-paced environments
  • Must possess strong organizational skills and attention to accuracy
  • Proficient analytical capabilities, must be able to learn new applications quickly
  • Strong knowledge of all Microsoft Office programs (Excel is a must, PowerPoint, Outlook)
  • Knowledge in Salesforce a plus

Profile

The appointed candidate will be offered a salary of $20 per hour, plus potential eligibility to participate in the Company's medical benefits plan, commuter benefits, and 401k plans with employer contributions.

ADDITIONAL INFORMATION:

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where  People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.

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