Client Advisor ASTIR

  • Company: Louis Vuitton Malletier
  • Country / Region : Greece
  • City : Athens
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: LVM24362
  • Date of publication: 2024.05.06

Position

We are currently looking for Client Advisors for our store brand new store in Astir.

  • As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
  • You will strive to discover your Clients and their every need, and to guide them across the Brand.
  • You will proactively reach out to your Clients in order to achieve individual and team goals.

 

DUTIES & RESPONSIBILITIES

  • Drive and achieve individual and team objectives and be accountable for sales results
  • Welcome every Client and provide the best Client experience
  • Advise Clients across the Brand and all product categories
  • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
  • Perform as a team-player, participate in all activities contributing to the overall objectives of the store
  • Learn and master Brand and product knowledge
  • Respect Louis Vuitton Brand standards in terms of grooming and behavior
  • Follow the company’s policies and procedures

Profile

EXPECTED ATTITUDES & SKILLS

  • Curiosity
  • Empathy
  • Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client’s)
  • Commercial Mindset
  • Passion for the brand
  • Professional Attitude
  • Responsibility & Ownership


REQUIRED EXPERIENCE

  • Proficient Greek and English, any other language is a plus.
  • A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.
  • Professional Superior studies in the area of sales & marketing and/or tourism is valued but not a requirement.

Louis Vuitton respects and promotes equal opportunities. We celebrate and embrace the uniqueness of each individual and are committed to creating an inclusive work environment.

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