E-commerce Support FTC - Givenchy New Bond Street

  • Company: Givenchy UK
  • Country / Region : United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Temporary Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: GIV01181
  • Date of publication: 2021.05.03



  • Check all the orders in our IT ecommerce system (One Stock),
  • Organize the orders in term of priority (conciergerie, click and collect, home delivery),
  • Collect the order: check on the global condition of the item, the size, the reference,
  • Pack the item following the ecommerce guidelines (gift, specific protections...),
  • Prepare the parcel,
  • Deliver the parcels to the carrier, and check that they are all scanned by the driver,
  • Tick and validate in the IT system all the orders given to the carrier.



  • Receive all the click and collect parcels coming from the other stores or the warehouse, in the system (make sure the items physically is the same as the IT one),
  • Pack the item in a Givenchy shopping bag for the click and collect and make sure that all the documents are in (delivery form, label, and return conditions),
  • Deliver the orders to our customers, after checking their identity (nation ID, passport) and the confirmation email,
  • Regular order of packaging for the ecommerce (shipping boxes, t-shirt pouch...), and office equipment (paper, gift cards, toner...),
  • Storage optimization of our stock with our stock manager,
  • Inform the stock manager in case of discrepancy in our stock,
  • Isolate the non-compliant ecommerce item, in our IT system,
  • Maintain a regular and efficient relation with the ecommerce manager in case of an issue on any order (delay in the preparation, item non-compliant ...).


  • 2+ years' experience in retail sales.
  • Strong verbal and written English communication skills and excellent organizational skills.
  • Strong Business sense: results and service orientated.
  • Can do, proactive and positive attitude.

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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