Key Holder

  • Company: Kenzo US
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: KENZ00537
  • Date of publication: 2021.03.18


ENZO is currently seeking an experienced and passionate Sales Associate/ Key Holder to join its Soho boutique!

This position is responsible for providing a personalized client experience, building strong client relationships, as well as meeting and exceeding sales targets.


  • Meet individual and store sales targets and clientele sales goals;
  • Exemplify the core values of the brand when assisting customers;
  • Support sales staff when merchandise is needed that is in stock but not on the sales floor;
  • Actively engaged at all times with a "team selling" mentality
  • Incorporate product knowledge in the sales process with the goal of maximizing sales, units sold per transaction, and the dollar value of each transaction;
  • Adhere to all company policies and procedures;
  • Facilitate and develop lasting relationships with clients to increase client retention;
  • Promote store events through email, phone, and personalized notes;
  • Develop and maintain a client book to better assist growing an engaged clientele;
  • Consistently follow up with any shipping, alteration, or other issues related to clients;
  • Assist in general housekeeping and the maintenance of the selling space;
  • Actively participate in visual merchandising including regular maintenance due to sell through;
  • Support shipping and receiving and inventory control as requested;
  • Maintain inventory in an efficient, clean, secure and organized fashion;
  • Partner with Management for replenishment on sold out styles, collection feedback, and product performance;


  • 3+ years' experience in retail sales
  • Proven experience driving positive customer interactions
  • Strong verbal and written communication skills and excellent organizational skills
  • Flexibility to work a retail schedule including evenings, weekends and holidays

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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