Position
ENZO is currently seeking an experienced and passionate Sales Associate/ Key Holder to join its Soho boutique!
This position is responsible for providing a personalized client experience, building strong client relationships, as well as meeting and exceeding sales targets.
Responsibilities:
- Meet individual and store sales targets and clientele sales goals;
- Exemplify the core values of the brand when assisting customers;
- Support sales staff when merchandise is needed that is in stock but not on the sales floor;
- Actively engaged at all times with a "team selling" mentality
- Incorporate product knowledge in the sales process with the goal of maximizing sales, units sold per transaction, and the dollar value of each transaction;
- Adhere to all company policies and procedures;
- Facilitate and develop lasting relationships with clients to increase client retention;
- Promote store events through email, phone, and personalized notes;
- Develop and maintain a client book to better assist growing an engaged clientele;
- Consistently follow up with any shipping, alteration, or other issues related to clients;
- Assist in general housekeeping and the maintenance of the selling space;
- Actively participate in visual merchandising including regular maintenance due to sell through;
- Support shipping and receiving and inventory control as requested;
- Maintain inventory in an efficient, clean, secure and organized fashion;
- Partner with Management for replenishment on sold out styles, collection feedback, and product performance;
Profile
- 3+ years' experience in retail sales
- Proven experience driving positive customer interactions
- Strong verbal and written communication skills and excellent organizational skills
- Flexibility to work a retail schedule including evenings, weekends and holidays
